Lab IT Operations Specialist - Remote & On-Site Support

Werfen; Cataluña; On-site; EUR 60,000 - 85,000; Full time

Job summary

Werfen is seeking an IT Ops Functional Specialist to implement IT solutions in laboratories and provide both remote and on-site support. You will train customers on product usage and collaborate with the Help-Line and Product Support teams to ensure successful integration and operation of systems.

In this role, you will analyze laboratory processes, maintain up-to-date documentation, and coordinate project tasks with customers while adhering to the company’s standards and ethics.

Qualifications

• Bachelor’s degree or similar in Health Sciences.

Responsibilities

• Implement IT solutions following best practices.

Skills

Project management

Interoperability platforms

BI tools (QlikSense)

English (Fluent)

Spanish/Portuguese language

Communication

Autonomy

Education

Bachelor's degree in Health Sciences or related field

Clinical Specialist in Laboratory Medicine/Pathology

Vocational training in Laboratory Technician

Tools

QlikSense

IT Help-Line tools

Laboratory IT solutions platforms

Job description

Werfen is seeking an IT Ops Functional Specialist to implement IT solutions in laboratories and provide both remote and on-site support. You will train customers on product usage and collaborate with the Help-Line and Product Support teams to ensure successful integration and operation of systems.

In this role, you will analyze laboratory processes, maintain up-to-date documentation, and coordinate project tasks with customers while adhering to the company’s standards and ethics.