Key Account Manager

HBX Group; Islas Baleares; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

HBX Group is seeking a results-oriented account management professional to oversee a portfolio of wholesale clients across South & Eastern Europe. You will drive revenue and profitability through strategic account management and data-driven decision-making.

You will develop growth plans, onboard clients, and monitor performance with CRM/BI tools while collaborating with internal teams to enhance the customer experience.

Formación

• 3+ years of experience in key account management, sales, business development, or CRM roles.
• Strong commercial, negotiation, and relationship-building skills.
• Analytical mindset with ability to turn data into actionable insights.
• Experience managing multiple clients and priorities.
• Knowledge of travel distribution, travel tech, or B2B environments is a plus.
• Familiarity with Salesforce, Tableau, or similar tools.
• Fluent in English and local market language(s).

Responsabilidades

• Develop and execute account growth plans for assigned clients.
• Drive revenue growth and profitability across the portfolio.
• Support client onboarding, activation, and retention.
• Identify and implement commercial growth opportunities.
• Monitor performance using CRM and BI tools (Salesforce, Tableau, etc.).
• Conduct regular business reviews and provide strategic recommendations.
• Collaborate with internal teams to resolve issues and improve customer experience.

Conocimientos

Wholesale account management

Sales negotiations

Data-driven decisions

CRM/BI tools

English proficiency

Herramientas

Salesforce

Tableau

APIs & integrations

Descripción del empleo

About Us

HBX Group is the world's leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard-to-reach, high-value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our "global approach, local touch" philosophy

Job Summary

Manage and grow a portfolio of wholesale clients across South & Eastern Europe, driving revenue, profitability, and long-term partnerships through strategic account management and data-driven decision-making.

Key Responsibilities

• Develop and execute account growth plans for assigned clients.
• Drive revenue growth and profitability across the portfolio.
• Support client onboarding, activation, and retention.
• Identify and implement commercial growth opportunities.
• Monitor performance using CRM and BI tools (Salesforce, Tableau, etc.).
• Conduct regular business reviews and provide strategic recommendations.
• Collaborate with internal teams to resolve issues and improve customer experience.

Skills & Experience

• 3+ years' experience in Key Account Management, Sales, Business Development, or Client Relationship Management.
• Strong commercial, negotiation, and relationship-building skills.
• Analytical mindset with the ability to turn data into actionable insights.
• Experience managing multiple clients and priorities.
• Knowledge of travel distribution, travel technology, or B2B environments is a plus.
• Familiarity with Salesforce, Tableau, or similar tools.
• Understanding of APIs and technical integrations is desirable.
• Fluent in English and relevant local market language(s).

At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference