KAM (Key Accounts Manager) A&H

aig; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Dormont Manufacturing Co is seeking a Key Accounts Manager for its Accidents & Health division in Spain. In this role, you will be crucial in driving sales growth, managing key client relationships, and ensuring operational excellence.

The ideal candidate will possess substantial account management experience, be fluent in Spanish and English, and have a solid understanding of digital marketing. This position provides the opportunity to foster durable partnerships and contribute directly to business success.

Formación

• Account Management experience in a digital, direct marketing, or telemarketing environment.
• Proven partnership management skills.
• Strong analytical and financial performance assessment capabilities.

Responsabilidades

• Nurture relationships with key clients and manage sponsor activities.
• Develop communication plans and oversee campaign execution.
• Identify growth opportunities and support client retention.

Conocimientos

Account Management

Fluency in Spanish

Fluency in English

Digital Marketing Knowledge

Analytical Skills

Relationship Management

Strategic Thinking

Descripción del empleo

Key Accounts Manager – Accidents & Health (Spain)

Join us as a Key Accounts Manager to play an influential role in driving sales growth for our Accidents & Health business in Spain.

Core Responsibilities

• Client Relationship Management – nurture relationships with key clients, manage current sponsor activity and pursue new opportunities.
• Business Onboarding & Partnerships – take over business won by Partnerships, develop communication plans with clients, manage sponsor relationships and oversee digital and telemarketing campaign execution.
• Campaign Management – analyze, track, and execute digital marketing and direct marketing campaigns, and oversee reporting.
• Account Development & Sales – identify growth opportunities, develop solid growth plans, meet partners, incorporate insights into sales pitches.
• Client Retention – focus on persistency, retain clients, identify opportunities for growth, and support the Telemarketing Revamp Plan.
• Operational Excellence – coordinate vendor interactions with fulfillment agencies, digital marketing agencies, developers, call centers, and other partners.
• Problem Solving – take ownership of client challenges and resolve them in a timely, professional manner.
• Risk & Regulatory Controls – work closely with internal teams to meet client needs and ensure compliance with underwriting policies and regulatory requirements.

Requirements

• Experience – Account Management in a similar environment with digital, direct marketing, and telemarketing focus.
• Languages – Fluency in Spanish and English required; Portuguese is a plus.
• Partnership Management – Proven experience developing and maintaining partnership relationships.
• Digital Marketing Knowledge – Solid understanding of digital marketing technologies, content management, media and advertising.
• Insurance Distribution – Familiarity with embedded insurance distribution is a key differentiator.
• Commercial & Analytical Skills – Ability to analyze financial performance, budgeting, forecasting, profit & loss statements, and key performance indicators.
• Relationship Management – Strong interpersonal skills and a history of achieving sales targets.
• Strategic Thinking – Capability to develop and execute sales and distribution plans, identify upsell opportunities, and drive portfolio growth.
• Digital & Data Analytics – Interest and proficiency in data analytics, research, testing methodologies and data‑driven business performance management.
• Process & Compliance – Awareness of legal and compliance issues, risk analysis, and ability to support internal controls.
• Collaboration & Leadership – Experience coordinating with technical, functional, and global teams; ability to engage with local and regional leadership.
• Organizational Skills – Highly organized, detail oriented, able to manage multiple accounts simultaneously.

Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates is an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected category.

AIG is committed to providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area

SM - Sales & Marketing

AIG Europe S.A. (Spain branch)