Junior Operations Analyst

Ebury; Castilla y León; Híbrido; EUR 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Annual discretionary bonus

Mentorship

Cutting-edge technology

Career progression

Dynamic culture

Benefits package

Central office

Descripción de la vacante

Ebury seeks a Junior Operations Analyst for our Leon office in a hybrid setup (4 days in office, 1 day remote). You will support payments processing, client inquiries, and transaction reporting, gaining exposure to international finance workflows. This role offers professional growth and a clear path to more senior operations responsibilities.

You will join a fast-growing fintech with mentorship, competitive salary, and a benefits package designed for local location needs.

Formación

• Good communication skills, both written and verbal.
• Proactive and able to work under pressure with strict timeframes.
• Diligent with strong attention to detail.
• Team player and cooperative in a collaborative environment.
• Curious and eager to learn, asking questions to confirm understanding.
• Motivated to help Ebury succeed.

Responsabilidades

• Verify client payments and ensure adherence to SLAs.
• Complete payment beneficiaries processing.
• Assist clients with transaction questions via email, phone, and chat.
• Take instructions from clients interacting with Ebury offline.
• Own assigned tasks end-to-end and ensure accuracy.
• Create and enrich transaction reporting files manually.
• Reconcile client funds, FX settlements, and internal cash movements.
• Investigate unallocated funds and escalate as needed.
• Fund client trades when manual funding is required.
• Check status of payments in third-party banking platforms (SWIFT GPI).
• Update client information per processes.
• Communicate task status to colleagues and managers and escalate issues promptly.
• Adhere to internal policies and SLAs.
• Seek feedback and learn from mistakes.

Conocimientos

Attention to detail

Communication skills

Teamwork

Proactive

Punctuality

Descripción del empleo

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.

Junior Operations Analyst

Ebury Leon Office - Hybrid: 4 days in the office, 1 day working from home per week

We are looking for a Junior Operations Analyst to join our Ebury Operations team in our Leon office. We are looking for candidates who are ambitious, bright and enthusiastic to develop their professional career in Finance. This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression.

What you’ll do

• Instruction and initial verification of client payments, in accordance with internal processes and in linewith internal SLAs
• Completion of payment beneficiaries, in accordance with internal processes
• Help clients to resolve questions or issues regarding their transactions and payments, on email, phoneand chat, with empathy and enthusiasm
• Take and act on instructions from clients interacting with Ebury offline, in accordance with internalprocesses
• Take responsibility for assigned tasks and demonstrate end to end ownership
• Creation and manual enrichment of transaction reporting files.
• Reconciliation of client funds, FX settlements and internal cash movements sent and received acrossEbury’s network of bank accounts.
• Investigation of unallocated and/or non-received funds, and rejection or escalation as required
• Funding client trades, where manual funding is required
• Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
• Conduct basic updates on client information adhering to the relevant processes and procedures.
• Communicate the status of tasks to colleagues, supervisors and managers, and expedite problemsswiftly, as needed
• Adhere to all internal policies, processes and procedures
• Meeting quality standards and Adherence to SLAs
• Offer where applicable and seek feedback, learn from mistakes

What you’ll need

• Practice good office etiquette through punctuality, attendance and behaviour
• Proactive, with the ability to work within strict time-frames and under pressure
• Diligent, with good attention to detail
• Good communication skills, both written and verbal
• Co-operative, and comfortable working in a team environment
• Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
• Motivated, with a desire to make Ebury a success

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• CentralOffice: A fantastic location with excellent transport links.

AI Transparency Statement

Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.

About us

Ebury delivers sophisticated, integrated solutions - business accounts, hedging, and financing - on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.