It Solutions Operations Engineer (Applications Support) - Eurofins

Eurofins; Barcelona; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel up to 20%

Diversity and inclusion commitment

Equal opportunity employer

Sustainability initiatives

Descripción de la vacante

Eurofins Barcelona is seeking an IT Solutions Operations Engineer to ensure reliability of validated IT applications in GxP environments across sites. You will partner with QA, CSV, Infrastructure, vendors, and stakeholders to maintain validated systems, support audits, and drive lifecycle management.

This hands‑on role focuses on operational excellence in a global BioPharma setting. Responsibilities include Level 2/3 support, maintenance, health checks, incident management per ITIL, and

Formación

• Regulated (GxP) IT operations experience
• Solid CSV, data integrity, and validation lifecycle understanding
• Hands-on lab application experience (Empower, NuGenesis, LabSolutions or similar)
• PowerShell / scripting proficiency
• Oracle and SQL database knowledge
• Experience with virtualized environments; VM image creation is a plus

Responsabilidades

• Provide Level 2/3 operational support for core lab and enterprise applications and manage incidents (P1–P4) per ITIL practices
• Conduct regular maintenance, upgrades, patching, preventive maintenance, and health checks
• Monitor applications, databases, and virtualized environments to prevent service disruption
• Ensure systems comply with GxP, data integrity, and internal quality requirements; contribute to CSV activities (IQ/OQ/PQ, risk assessments, data integrity verification)
• Support audits, inspections, and validation reviews; align with GAMP 5, 21 CFR Part 11, EU Annex 11
• Coordinate incident, change, problem and exception management; assist root cause analysis and CAPA
• Act as SME for core lab apps (Empower, NuGenesis, LabSolutions; CDS, SDMS as needed) and manage upgrades and lifecycle decisions
• Develop and maintain automation scripts; support automated jobs and scripted maintenance
• Support VM environments; VM image creation and maintenance; leverage PowerShell and scripting for tasks
• Create technical documentation, procedures, validation and audit docs; produce KPIs and service reports related to availability and performance

Conocimientos

Analytical thinking

PowerShell scripting

SQL databases

VM / virtualization

Cross-functional collaboration

Herramientas

Empower

NuGenesis

LabSolutions

CDS

SDMS

Descripción del empleo

As an IT Solutions Operations Engineer, you ensure the reliability and validated state of centrally managed laboratory and business-critical IT applications in regulated QC and GxP environments. You will partner with QA, CSV, Infrastructure, vendors, and business stakeholders to maintain validated systems and support audits. You’ll focus on keeping systems compliant, available, and fit for purpose across sites, while driving lifecycle management and controlled changes. This is a hands‑on role geared toward operational excellence in a global BioPharma Product Testing context.

• travel up to 20%
• diversity and inclusion commitment
• equal opportunity employer
• sustainability initiatives
• Provide Level 2/3 operational support for core laboratory and enterprise applications and manage incidents (P1–P4) per ITIL practices
• Conduct regular maintenance, upgrades, patching, preventive maintenance, and health checks
• Monitor applications, databases, and virtualized environments to prevent service disruption
• Ensure systems comply with GxP, data integrity, and internal quality requirements; contribute to CSV activities (IQ/OQ/PQ, risk assessments, data integrity verification)
• Support audits, inspections, and validation reviews; align with GAMP 5, 21 CFR Part 11, EU Annex 11
• Coordinate incident, change, problem and exception management; assist root cause analysis and CAPA
• Act as SME for core lab apps (Empower, NuGenesis, LabSolutions; CDS, SDMS as needed) and manage upgrades and lifecycle decisions
• Develop and maintain automation scripts; support automated jobs and scripted maintenance
• Support VM environments; VM image creation and maintenance; leverage PowerShell and scripting for tasks
• Create technical documentation, procedures, validation and audit docs; produce KPIs and service reports related to availability and performance
• Regulated (GxP) IT operations experience
• Solid CSV, data integrity, and validation lifecycle understanding
• Hands‑on lab application experience (Empower, NuGenesis, LabSolutions or similar)
• PowerShell / scripting proficiency
• Oracle and SQL database knowledge
• Experience with virtualized environments; VM image creation is a plus
• Strong collaboration with QA, CSV, Infrastructure, vendors, and business users
• analytical thinking
• PowerShell / scripting
• SQL databases

IT Solutions Operations Engineer (Applications Support) - Eurofins barcelona, catalunya, es