International Tourism & Operations Internship - Erasmus+

Indie Campers; Bilbao; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Compensated internship

Training program

International opportunities

Job summary

Indie Campers is seeking an International Operations Intern to join our depots in Europe. You will represent the brand, deliver world-class guest service, handle front-office and back-office tasks, and contribute to a fast-paced, international environment.

You are a student or recent graduate in Hospitality or related fields, fluent in English, with a valid driver's license and work permit. The internship offers compensation and opportunities to grow within Indie Campers.

Qualifications

• Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or related field.
• Fluent in English, work permit and valid driver's license mandatory.
• Enjoy international environments and meeting new cultures.
• Strong customer service mindset and ability to connect with people.

Responsibilities

• Check-ins and check-outs, register guests and process payments.
• Explain campervan features, terms and upsell road trip extras.
• Align reservations with available campervans and prepare kits.
• Maintain campervans and identify maintenance needs.
• Support fleet coordination and stock monitoring.

Skills

Customer service

Communication

Problem solving

Team player

Education

Hospitality/ Tourism degree

Job description

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in one of our Depots in Europe.

As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!

WHAT WILL YOU WORK ON?

Front-office activities:

• Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

• Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
• Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
• Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

• You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
• You are fluent in English, have a work permit and a valid driver's license (mandatory);
• You like international environments and meeting new cultures;
• You possess a natural talent for connecting with people and have a strong customer service orientation;
• You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;

THE INDIE COMMITMENT

• All internships are compensated;
• Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
• International opportunities and possibility of integration in Indie Campers after the internship.

Are you ready to Go Indie?