Intern Partner Experience Global

Delivery Hero; Barcelona; Presencial; EUR 18.000 - 22.000; Jornada completa

Descripción de la vacante

Delivery Hero is seeking a Partner Experience Comms Intern in Barcelona, Spain. This role is geared towards motivated individuals looking to gain hands-on experience in content management within a dynamic, global environment.

The selected intern will assist with managing partner-facing content, localization, and improving communication efficiency. Candidates should have a degree in Communications or a related field, alongside excellent attention to detail and written communication skills.

Formación

• 0-2 years of experience in content management, digital communications, or related field.
• Familiarity with content management systems is a plus.
• Strong attention to detail and commitment to content accuracy.

Responsabilidades

• Assist with uploading and formatting partner-facing content.
• Coordinate content translation and localization requests.
• Manage content requests from global stakeholders via Jira.

Conocimientos

Content management

Digital communications

Attention to detail

Organizational skills

Written communication in English

Educación

Degree in Communications, Journalism, Languages, Marketing, or related field

Herramientas

Content Management Systems

Jira

Descripción del empleo

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The Partner Experience Comms Intern role is designed for a motivated individual looking to learn and gain hands‑on experience in content management and communications within a fast‑paced global team. This internship focuses on supporting the team in managing partner‑facing content, assisting with localization workflows, and contributing to the overall efficiency of our communications platforms. Working under close guidance, the intern will develop a foundational understanding of CMS practices and internal stakeholder coordination while providing valuable support to team operations.

Key Responsibilities

• Assist with uploading and formatting partner‑facing content across the Knowledge Center and Partner Web, ensuring formatting consistency following established guidelines.
• Coordinate content translation and localization requests with relevant market teams and track submission and publication timelines.
• Manage the intake of content requests from global stakeholders via Jira, maintain content mapping sheets, update ETAs, and ensure the timely delivery of routine content updates to prevent bottlenecks.
• Contribute to routine data extractions from the KC plugin and assist the team in compiling usage reports.
• Contribute to the maintenance of internal process documentation and observe how CMS guidelines are updated as workflows evolve.
• Review published content for formatting consistency, accuracy, and alignment with Glovo brand and tone of voice guidelines.

Qualifications

• 0-2 years of experience in content management, digital communications, copywriting, or a related field.
• Familiarity with content management systems or knowledge base platforms is a plus.
• Strong attention to detail and commitment to content accuracy.
• Organized and capable of managing multiple content requests simultaneously.
• Excellent written communication skills in English; multilingual capabilities are highly valued.
• Comfortable working in a fast‑paced, global environment with multiple market teams.
• Degree in Communications, Journalism, Languages, Marketing, or a related field, or equivalent practical experience.

Additional Information

We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. We value diversity and are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage all employees to bring their authentic selves to work and foster an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs). We are an equal‑opportunity employer and provide reasonable accommodations for people with disabilities.