Inside Sales Specialist

Ingersoll-Rand plc; Madrid; Híbrido; EUR 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life insurance

Private health insurance

Pension Plan

10% of salary in company shares after one year

Descripción de la vacante

Ingersoll-Rand plc in Madrid is seeking a Sales Specialist to provide comprehensive support to Account and Distributor Managers. This role requires a Bachelor's degree and a minimum of 3 years of experience in sales or a service-oriented environment.

The ideal candidate must have strong communication skills and be proficient in Microsoft Office, with fluency in English (B2). The position offers a permanent contract with opportunities for personal development and hybrid work options.

Formación

• 3+ years in sales/technical sales or service-oriented environment.
• Ability to build effective relationships and influence stakeholders.
• Experience in compressed air or related sectors is a plus.

Responsabilidades

• Support sales/marketing operations and maintain accurate documentation.
• Provide sales support and manage customer inquiries.
• Conduct prospecting activities and qualify leads.

Conocimientos

Communication skills

Customer focus

Sales support

Understanding of technical concepts

Proficiency in Microsoft Office

Fluency in English (B2)

Educación

Bachelor's degree in business, engineering, or related field

Herramientas

SAP ERP

Salesforce CRM

Descripción del empleo

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Responsibilities

• Support Account and Distribution Managers on specific sales or marketing as required.
• Ensure that all documentation (e.g., purchase orders, customer records) is accurate and up to date to enable timely responses to inquiries and compliance with internal processes.
• Provide comprehensive sales support to Account and Distributor Managers, including handling sales inquiries, managing pricing requests, order book management and order status updates.
• Achieve or exceed individual targets to support overall revenue growth.
• Conduct prospecting activities (including cold calling) to identify new opportunities and define the most effective sales approach across diverse industries.
• Leverage digital tools, innovations, and technology to enhance sales performance and drive business results.
• Procurement platforms: supplier homologations, upload and download RFIs/RFQs.
• Qualify and manage leads effectively to maximize conversion rates.
• Maintain and regularly update Salesforce with accurate customer information, interaction, and needs.
• Share best practices within the Sales Specialist team and Inside Sales team to foster continuous improvement.
• Connect with customers on service package offerings to drive services growth.
• Collaborate with Inside Sales team; coordinate hand-off of complex quotes to Account and Distribution Managers.
• Manage online chat & ensure all leads are entered into CRM and followed up using standard work process.
• Quarterly communication to distributors via newsletters.
• Review and approve translations to ensure quality and consistency.

Candidate Profile

We are looking for a proactive, customer-focused profile, able to take ownership and drive results in a fast-paced environment. The role requires strong communication skills, the ability to build effective working relationships and influence stakeholders, as well as the flexibility to adapt to changing priorities while maintaining a results-driven mindset.

Skills / Qualifications

• Bachelor’s degree in business, engineering, or a related field.
• Minimum of 3 years of experience in a sales/technical sales and/or service-oriented environment (knowledge of compressed air or related sectors).
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Strong interpersonal, verbal, and written communication skills, including effective telephone communication.
• Ability to understand and communicate technical concepts clearly to different audiences.
• Fluency in English (written and spoken - level B2).
• Experience with SAP ERP and Salesforce CRM systems is preferred.

What We Offer

• Permanent contract
• Two days home office per week after the first six months.
• Unlimited access to LinkedIn Learning
• Life insurance
• Private health insurance
• Pension Plan
• Opportunities for development and growth within a global company
• After one year in the company, you receive 10% of your gross salary in company shares

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.