Housekeeping

The Ritz-Carlton; Tenerife; On-site; EUR 16,000 - 22,000; Full time

Benefits offered by this job

Travel across hotels with Explore Rate

Discount on Food & Beverage

50% discount on our culinary offerings

Flight discounts up to 75% for Tenerif

Private employee meals

13th and 14th month salary payments

Job summary

The Ritz-Carlton Tenerife, Abama, seeks a Housekeeping Associate to uphold luxury cleanliness and presentation across guest rooms and public areas. You will ensure rooms reflect Ritz-Carlton standards, support guests with courteous service, and collaborate with a dynamic team in a premium resort environment.

We value attention to detail, reliability, and a positive attitude, with language skills in Spanish and/or English.

Qualifications

• Basic education or equivalent qualification.
• Previous housekeeping experience in hotels or luxury resorts is a plus.
• Knowledge of cleaning procedures, room preparation, and housekeeping standards.
• Strong attention to detail and commitment to cleanliness and quality.
• Good organizational skills and ability to manage tasks efficiently.
• Positive attitude, reliability, and a sense of responsibility.
• Ability to work both independently and as part of a team.
• Flexibility in a dynamic hospitality environment.
• Good communication and interpersonal skills.
• Basic knowledge of Spanish and/or English; additional languages are a plus.
• Valid work authorization for Spain.

Responsibilities

• Clean and prepare guest rooms, bathrooms, and assigned areas according to Ritz-Carlton standards.
• Make beds, change linen, replace towels, and replenish amenities.
• Ensure rooms meet high standards of cleanliness, comfort, and presentation.
• Clean and maintain public areas and corridors as required.
• Follow cleaning procedures and operate products safely.
• Report maintenance issues and damages to the appropriate department.
• Inform supervisors of lost and found items and guest requests.
• Respond to guest requests in a friendly, professional manner.
• Respect guest privacy and follow room access procedures.
• Maintain equipment, trolleys, storage areas, and workspaces in order.
• Replenish supplies, linen, towels, and amenities as needed.
• Follow daily task assignments and schedules from the Housekeeping team.
• Comply with health, safety, hygiene, and environmental procedures.

Skills

Attention to detail

Team player

Good communication

Spanish/English language

Education

Basic education or equivalent

Job description

JOIN OUR TEAM! ... as a Housekeeping Associate at The Ritz-Carlton Tenerife, Abama. Who are we looking for?

Are you passionate about cleanliness, attention to detail, and creating exceptional guest experiences? As a Housekeeping Associate, you will play an important role in maintaining the highest standards of cleanliness, comfort, and presentation throughout our resort.

You will help ensure that every guest room and assigned area reflects The Ritz-Carlton's luxury standards, contributing to a welcoming, comfortable, and memorable stay for our guests.

If you are a responsible, organized, and service-oriented individual who takes pride in your work and enjoys being part of a team, we would love to welcome you to our Housekeeping department.

Your responsibilities will include

• Clean and prepare guest rooms, bathrooms, and assigned areas according to The Ritz-Carlton quality and cleanliness standards.
• Make beds, change bed linen, replace towels, and replenish guest amenities and supplies.
• Ensure that all rooms are presented to the highest standards of cleanliness, comfort, and attention to detail.
• Clean and maintain public areas, corridors, and other assigned spaces when required.
• Follow established cleaning procedures and use cleaning products and equipment safely and correctly.
• Report any maintenance issues, damages, or technical problems found in guest rooms or assigned areas to the appropriate department.
• Inform supervisors of lost and found items, guest requests, and any unusual situations.
• Respond to guest requests in a friendly, professional, and helpful manner.
• Respect guest privacy and follow all procedures regarding room access and guest confidentiality.
• Maintain cleaning equipment, trolleys, storage areas, and workspaces in a clean and organized condition.
• Replenish cleaning supplies, linen, towels, and amenities as required.
• Follow daily task assignments and work schedules provided by the Housekeeping team.
• Comply with health, safety, hygiene, and environmental procedures.
• Handle cleaning products and equipment responsibly, following all safety instructions.
• Work collaboratively with colleagues and other departments to ensure excellent service.
• Support the team during busy periods and assist with other reasonable duties as requested by supervisors.

What we are looking for in you

• Basic education or equivalent qualification.
• Previous experience in Housekeeping, preferably in hotels or luxury resorts, will be considered an asset.
• Knowledge of cleaning procedures, room preparation, and housekeeping standards.
• Strong attention to detail and commitment to cleanliness and quality.
• Good organizational skills and ability to manage assigned tasks efficiently.
• Positive attitude, reliability, and a strong sense of responsibility.
• Ability to work independently as well as part of a team.
• Flexibility and ability to work in a dynamic hospitality environment.
• Good communication and interpersonal skills.
• Guest-oriented attitude and willingness to provide exceptional service.
• Basic knowledge of Spanish and/or English. Additional languages will be considered an asset.
• Valid work authorization for Spain.

Preferred Qualifications

• Previous experience in four- or five-star hotels or luxury resorts.
• Familiarity with professional cleaning products, equipment, and housekeeping procedures.
• Knowledge of hotel cleanliness and presentation standards.
• Experience working with international hospitality brands.
• Basic knowledge of hotel housekeeping systems and procedures.

How we inspire you

Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your dedication, teamwork, and attention to detail will help create exceptional experiences for our guests at The Ritz-Carlton Tenerife, Abama.

• Attractive salary package aligned with your experience and responsibilities within a leading luxury hospitality company.
• Travel around the world across our more than 9,500 hotels with exclusive employee rates through our "Explore Rate" program. These benefits also extend to your family, partner, and parents.
• Enjoy a 20% discount on Food & Beverage offerings at our more than 9,500 hotels worldwide.
• Enjoy a 50% discount on our own culinary offerings.
• Did you know that residents of Tenerife may receive up to 75% discounts on flights?
• Extensive corporate benefits with numerous discounts for leisure activities and travel.
• Special birthday surprise on your special day.
• Enjoy a unique resort stay experience after one year of service with us.
• We provide 13th and 14th month salary payments.
• Innovative training concepts supporting your professional growth, including access to our own learning university.
• Career development opportunities within an international company.
• Complimentary meals provided in our employee dining facility.
• No need to worry about uniforms. We provide and clean your professional attire.
• We love celebrating our employees through team outings, employee appreciation events, Employee Week celebrations, anniversaries, and much more.
• We actively support our community through various social responsibility initiatives and encourage you to participate.
• Your health is one of our top priorities, which is why we offer comprehensive occupational healthcare services.

(All benefit and incentive programs are subject to individual company regulations. Tax and social security laws apply, and any applicable deductions will be processed through payroll. Participation in these programs does not constitute a legal entitlement, and the employer reserves the right to amend benefits at any time.)

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected under applicable law.

At The Ritz-Carlton, our Ladies and Gentlemen create experiences so exceptional that long after a guest's stay, the memory remains with them. Every team member plays an important role in creating lifelong memories through professionalism, dedication, and genuine care.

Every day, we set the standard for rare and exceptional luxury service worldwide, and we take pride in delivering excellence in the care and comfort of our guests.

Your role will be to uphold The Ritz-Carlton Gold Standards through your daily work, attention to detail, and commitment to excellence. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values.

By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.