Head of QA & Quality Transformation (SaaS Hospitality)

Mews; España; À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Unlimited paid holiday

Best-in-class parental leave

Flexible hybrid working options

Monthly healthcare allowances

Participation in company share program

Résumé du poste

A leading hotel tech company seeks a Quality Assurance Manager to design and implement quality assurance functions. This strategic role will require you to define quality standards, implement frameworks, and measure continuous improvement using data-driven insights. The ideal candidate will have 5-8 years of experience in QA, especially within SaaS or hospitality environments. Enjoy benefits like unlimited holiday, parental leave, and flexible working options.

Qualifications

• 5-8+ years’ experience in Quality Assurance or Service Excellence.
• Demonstrated experience in building QA functions.
• Strong grasp of end-to-end service delivery.

Responsabilités

• Designing company-wide QA frameworks for onboarding and support.
• Defining quality standards and implementing QA processes.
• Tracking quality KPIs and driving corrective actions.

Connaissances

Quality Assurance

Data-driven analysis

Strategic thinking

Strong communication

Operational excellence

Formation

ISTQB or equivalent QA certification

Lean Six Sigma certification

Outils

RCA tracking

QA tooling

Description du poste

A leading hotel tech company seeks a Quality Assurance Manager to design and implement quality assurance functions. This strategic role will require you to define quality standards, implement frameworks, and measure continuous improvement using data-driven insights. The ideal candidate will have 5-8 years of experience in QA, especially within SaaS or hospitality environments. Enjoy benefits like unlimited holiday, parental leave, and flexible working options.