Head of Operations

RedCore; España; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Paid vacations

Sick leave

Personal event days

Corporate health insurance

Educational programs

Referral program bonus

In-house Travel Service

MacOS/Windows equipment provided

Internal activities platform

Job summary

RedCore in Spain seeks a Head of Operations to lead and optimize day-to-day FinTech operations, governance, liquidity, and partnerships.

You will collaborate with product, tech, regulators, and clients, set KPIs, drive efficiency, and ensure regulatory compliance while guiding a multicultural team.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or relevant field; MBA preferred.
• 3–5 years FinTech ops experience and 1–3 years in a C-level role.
• Strong strategic, analytical thinking and data-driven decision making.
• Knowledge of business economics, pricing, GTM strategies.

Responsibilities

• Oversee transactional operations, internal workflows, and FinTech product management.
• Coordinate with product, tech, regulators, partners, and clients.
• Ensure regulatory compliance and corporate governance.
• Manage liquidity, fiat and crypto flows; monitor pricing and fees.
• Establish KPIs, mitigate risks, and drive cross-department collaboration.

Skills

Operational management

Data analysis

Strategic planning

AML/Regulatory knowledge

Stakeholder management

Education

Bachelor's degree in Business Administration, Finance, or relevant field

MBA preferred

Job description

RedCore is an international business group that creates technological solutions for digital markets.

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core - this is the key mission laid under RedCore's strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a Head of Operations to join our team!

Requirements:

• Bachelor’s degree in Business Administration, Finance, or relevant field is minimum; an MBA is preferred.
• Experience: 3-5 years of experience in FinTech, 1-3 years of C-level position with a track record of improving operational efficiency.
• Strategic and analytical thinking: Driving day-to-day operations and translating strategy into actionable plans. Ability to analyze data, identify market trends, and make decisions about the product's operation.
• Data analysis: Proficiency in using data from performance metrics and market research to inform product decisions.
• Business and market knowledge: Understanding business economics, pricing strategies, competitive landscapes, and go-to-market plans.

Responsibilities:

• Ensuring effective operational support for all processes related to transactions, internal workflows, and the ongoing management of FinTech products.
• This encompasses internal coordination with product and tech teams, as well as collaboration with the regulators, agents, partners, clients, and the broader FinTech infrastructure.
• Corporate Governance & Regulatory
• Monitoring regulatory developments and ensuring full compliance
• Conducting systematic reviews of legislative changes and status updates
• Timely renewal and maintenance of corporate structures, including compliance with substance requirements
• Evaluating licensing opportunities and assessing associated risks
• Financial, Treasury & Liquidity Oversight
• Managing and forecasting fiat and crypto flows across all products and legal entities
• Ensuring sufficient liquidity to support operational needs and client demands
• Regular monitoring of pricing accuracy and transaction fees for both crypto and fiat operations
• Generating financial insights by product to assess profitability, cost efficiency, and unit economics
• Analyzing performance data to adjust operational plans and KPIs as needed
• Identifying and evaluating operational and compliance risks
• Prioritizing risks and implementing mitigation strategies
• AML & Compliance
• Overseeing AML governance and internal compliance procedures
• Opening and maintaining corporate accounts
• Updating internal policies to reflect evolving regulatory requirements
• Maintaining active oversight of relationships with KYC/AML providers
• Partnerships/3rd Parties
• Interaction with existing providers, as well as identifying and establishing arrangements with new ones to meet business needs and resolve any operational issues arising during cooperation.
• Team Management & Cross-functional Collaboration
• Coordinating closely with all departments to support seamless product operations
• Identifying and resolving operational blockers
• Setting clear KPIs for the team and ensuring timely execution and accountability
• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Modern corporate equipment based on macOS or Windows, and additional equipment is provided
• Paid vacations, sick leave, personal event days, days off
• Corporate health insurance program for your well-being
• Referral program - enjoy cooperation with your colleagues and get a bonus;
• Educational programs: regular internal training sessions, compensation for external education, attendance at specialized global conferences
• Rewards program for mentoring and coaching colleagues
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays