GTM-Support Specialist

autodesk; Barcelona; On-site; EUR 45,000 - 65,000; Full time

Job summary

Autodesk, based in Barcelona, seeks a results‑driven sales support professional to develop and execute business strategies, manage customer relationships, and drive adoption of Autodesk solutions across the sales cycle.

You will leverage product knowledge, account management experience, and CRM proficiency to help sales teams operate more efficiently and win strategic deals while ensuring customer success.

Qualifications

• BA, BS or equivalent experience.
• 3+ years of sales, sales management, sales support or related experience.
• Proficient in MS Office and CRM system.
• English is required; other European languages are a plus.

Responsibilities

• Provide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities
• Prepare and deliver timely relevant Field training and learning content to Sales organization to continuously improve ramp-up time, selling time and predictability
• Collect information regarding status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed
• Drive adoption of business tools and continuously solicit feedback for improvement
• Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes
• Maintain and revise procedures to ensure efficient and effective operation of programs/projects and supporting systems and business processes
• Contribute to project strategy, design, development, and successful implementation

Skills

Presentation skills

Coaching

Collaboration

Continuous learning

Education

BA/BS or equivalent experience

Tools

MS Office

CRM Salesforce

Job description

Job Requisition ID #

26WD99921

Position Overview

Do you have great customer management and business consultancy skills? Are you passionate about engaging your customers and collaborating with everyone you work with? If this sounds like you, read on!

In this role, you will actively be involved in developing, executing, supporting, and/or reviewing the business strategy and operations to ensure goals and objectives are met. Prioritize operation schedules and streamlines business processes. You will provide strategic advisory services and support to maximize customer’s return on investment in their Autodesk solutions. You will be able to utilize your combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help sales and our partners to operate more quickly and gain a competitive advantage in the marketplace. This is an exciting opportunity to make a positive impact on our sales processes and Autodesk’s future success.

Responsibilities

• Provide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities
• Prepare and deliver timely relevant Field training and learning content to Sales organization to continuously improve ramp-up time, selling time and predictability
• Collect information regarding status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed
• Drive adoption of business tools and continuously solicit feedback for improvement
• Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes
• Maintain and revise procedures to ensure efficient and effective operation of programs/projects and supporting systems and business processes
• Contribute to project strategy, design, development, and successful implementation

Minimum Qualifications

• BA, BS or equivalent experience.
• 3+ years of sales/sales management/sales support/sales marketing or relevant experience
• Proficient in MS Office and CRM system
• Languages: English is required, any other European language appreciated.

Preferred Qualifications

• 1+ years CRM Salesforce experience (power user)
• Experience deploying business services at enterprise organization
• Coaching skill or training experience to businessperson
• Presentation skill or experience for business proposal

The Ideal Candidate

• You are committed to continuous learning and growth
• You take responsibility for both good and bad results
• You like to work collaboratively with diverse people regardless in background, culture
• You actively seek differing perspectives to create more powerful outcomes
• You are fine with having hard conversations to get to better outcomes

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Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

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