GTB/Cash Management Client Service Officer - M/F/D

SGS Société Générale de Surveillance SA; Madrid; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

Societe Generale Spain is seeking a Front Office GTB/ Middle Office professional to manage operational cash management and trade finance services for its corporate clients in Madrid. The role emphasizes accurate processing, planning, and professional integrity, with fluency in English and Spanish and collaborative teamwork across a multicultural organization.

The candidate will execute cash management projects, support pricing structures, and handle payments while coordinating with Sales, BO,

Formación

• Good knowledge of GTB bank processes and products implications through experience in transactions banking.

Responsabilidades

• Executing and controlling the delivery of operational cash management and trade finance services for GTB/PCM clients.
• Providing day-to-day client support and coordinating with Front Office, Back Office and HQ teams.
• Ensuring compliance with KYC, account opening, and liquidity management processes.

Conocimientos

GTB bank processes

Cash Management

Trade Finance

Middle Office

Back Office

MS Office

Communication skills

Spanish (fluency)

English (fluency)

Herramientas

MS Office

Descripción del empleo

# GTB/Cash Management Client Service Officer - M/F/DBanking operations processingApply---Permanent contractMadrid, Spain---Reference 260009TUStart date ImmediatelyPublication date 2026/07/28## ResponsibilitiesAs part of the Front Office Global Transaction Banking in Spain, the candidate will farm an existing portfolio and As part of GTB Middle Office, you will be responsible for the delivery of the operational cash management and trade finance services execution for Societe Generale Spain Corporate clients.The role demands Accurate operational skills, good planning and communication skills, professional integrity at all times and fluent in English.You will be an effective team player and possess excellent interpersonal and communication skills (both written and verbal) with the ability to build and influence business relationships at operational levels of our multicultural organization.**Tasks and responsibilities:*** Executing and controlling the implementation of corporate cash management projects for GTB/PCM customers, including proper follow up on KYC, Account Opening processes, implementation of credit lines and liquidity management structures and solutions, monitoring of credit exposure, set up of pricing conditions, etc.* Performing and controlling payment services, including, but not limited to Manual Transfers, Confirming, Social Security and Tax Payments, Cheques, etc and executing the necessary reconciliation tasks* Supporting Front Office commercial activities, including: i) drafting of contracts for credit facilities (Overdrafts RCFs, Confirming) and PCM Services (Cash Pool, Electronic Banking Tools, etc.); ii) provide client support in day do day queries; iii) identifying sales opportunities* Managing operational cash management incidents, in coordination with the support teams at HQ level (BO, Product team, etc) and FO**Delivery of a high-quality client service*** Provide consistent, high quality client service and support to achieve high client satisfaction and loyalty* Act as a dedicated first point of contact for our clients regarding all their daily banking requests and incidences, including but not limited to: follow up of flows, opening of new accounts, cash pool changes, amendments to Electronic Banking set-ups, local credit facilities, billing of products as per agreed pricing etc., in coordination with the Sales team and with our Back Offices* Develop a close relationship with customers throughout the whole lifecycle and identify (and share with Front Office) business opportunities with existing customers* Ensure proper follow up on Anti Money Laundering requirements* Head Office Reporting and Permanent Supervision Requirements* Other tasks related to GTB MO responsibilities and processesJob being supervised by Head of GTB/PCM MO on a daily basis, under procedures and guidance in place.## Profile required**Experience:*** Good knowledge of GTB bank processes and products implications through an experience in the transactions banking industry: Cash Management, Trade Finance, Middle Office, Back Office or similar**Language skills:*** Fluent in Spanish and English* French language knowledge is very appreciated**Technical, operational & Soft skills:*** Good command of MS Office applications* Good communication and presentation skills* Good listening skills and capacity to understand clients’ needs / identify business opportunities* Good team member## Why join usSociété Générale Spain is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.## Business insightAt Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.## Diversity and InclusionWe are an **equal opportunities employer** and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and **promoting all talents**, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.