Groups & Events Coordinator - Six Senses Ibiza

Six Senses Hotels Resorts Spas; Portinatx; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A luxury hotel in the beautiful Islas Baleares is seeking a talented Groups & Events Coordinator. This role is crucial for delivering exceptional experiences tailored to group and event guests. The ideal candidate will have a Bachelor's degree in Hospitality with at least three years of experience in a similar role, along with advanced skills in MS Office and a strong command of both English and Spanish. The role involves managing logistics for events, ensuring communication across departments, and obtaining guest feedback post events.

Formación

• Minimum three years experience in hospitality or hotels, particularly in groups and events.
• Proven results in managing events in a luxury hotel setting.
• Capability to maintain Six Senses brand standards.

Responsabilidades

• React promptly to incoming group and event enquiries.
• Prepare and issue quotations and contracts as needed.
• Manage operational and logistical planning of events from signing contracts to feedback.
• Communicate regularly with F&B, reservations, front of house and operations teams.
• Close PM accounts and ensure timely payments for events.

Conocimientos

Advanced MS Office skills

Excellent command of English

Excellent command of Spanish

Educación

Bachelor’s degree in Hospitality or related field

Herramientas

HRIS system

Descripción del empleo

As Groups & Events Coordinator, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

I will fully embrace, implement, safeguard and market the overall Wellness philosophy, concepts and programs such as Sleep With Six Senses, Eat With Six Senses and Grow With Six Senses platforms. All aspects of these wellness initiatives will be adopted and promoted throughout the sales and marketing functions.

Responsibilities

• Working closely with the Group and Events Team, promptly react to select incoming group and event enquiries as required.
• Prepare and issue quotations and contracts as needed to support the Groups and Events Manager.
• Ensure the booking system, including space held, commission, and customer information is in good order.
• Manage the operational and logistical planning of all events and large bookings from the signed contract stage through to following up for client feedback upon completion of the event.
• Preparation of BEOs for all large corporate groups and events, ensuring BEOs are delivered in a timely manner and with accurate information to all relevant departments.
• Regular communication with the F&B, reservations, front of house and operations teams to keep them updated regarding pre-orders and operational requirements/expectation for each event.
• Verify VIPs daily arrivals to ensure accurate information is communicated with front of house teams.
• Responsible post event to close PM accounts and ensure all events are paid on time and with correct payment details and amounts as contracted.
• Proactively follow up with clients post event for feedback.

Qualifications

To execute the position of Groups & Events Coordinator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a minimum of a Bachelor’s degree in Hospitality, Events, or related field and three years total experience in hospitality or hotels in the groups and events department or an equivalent combination of education and experience.
• Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook and HRIS system.
• I have an excellent command of written and spoken English and Spanish.
• I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities, and services.

The above is intended to provide an overview of the role and responsibilities for a Groups & Events Coordinator at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.