Global Q2C Transformation Leader

Gracia101 Talent Solutions; Burgos; Híbrido; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Gracia101 Talent Solutions in Barcelona seeks an experienced Senior Manager – Global Quote-to-Cash Process to shape the global Q2C agenda across business units and regions. You will lead strategy, governance and performance improvements in a complex enterprise.

The role demands cross-functional leadership, deep S/4HANA knowledge and a data-driven approach to drive harmonisation, standardisation and measurable value delivery across global teams.

Formación

• 8+ years’ experience in Quote-to-Cash, process ownership or enterprise transformation.
• Strong understanding of S/4HANA, fit-to-standard process design, data/role readiness and clean-core principles.
• Proven experience leading senior stakeholders and cross-functional teams in a global matrix organisation.
• Excellent stakeholder management, influencing and communication skills.
• A collaborative leadership style with a strong focus on accountability and delivering results.

Responsabilidades

• Own the global Quote-to-Cash process vision, design principles and governance.
• Lead process mapping and future-state design aligned to S/4HANA and fit-to-standard principles.
• Translate cross-business priorities into a clear, value-focused improvement roadmap.
• Drive process harmonisation and adoption across regions, channels and business segments.
• Monitor process performance and adherence, identifying opportunities for corrective action and continuous improvement.
• Use KPIs, customer impact and business value to prioritise improvement initiatives.
• Lead cross-functional efficiency initiatives, particularly across Billing & Credit.
• Manage governance updates, escalations, decision-making and benefits tracking.
• Support the design and implementation of CRM solutions for service teams.

Conocimientos

Stakeholder management

KPI management

Governance

Cross-functional leadership

Communication skills

Accountability

Data-driven problem solving

Educación

Bachelor’s or Master’s degree in Business, Supply Chain, Process Engineering, Information Systems or a related field

Herramientas

S/4HANA

CRM systems

Descripción del empleo

Gracia101 Talent Solutions in Barcelona seeks an experienced Senior Manager – Global Quote-to-Cash Process to shape the global Q2C agenda across business units and regions. You will lead strategy, governance and performance improvements in a complex enterprise.

The role demands cross-functional leadership, deep S/4HANA knowledge and a data-driven approach to drive harmonisation, standardisation and measurable value delivery across global teams.