German-Speaking Reservations Agent

Foundever; Málaga; Presencial; EUR 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing 360° program

Career development opportunities

Modern offices in Málaga city center

Descripción de la vacante

Foundever in Málaga is hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. If you are passionate about delivering excellent guest experiences, you will handle inbound German reservation calls and assist with bookings.

This role offers a competitive gross annual salary of €21,500, rotating shifts Monday to Sunday, and opportunities for career development in an international environment within modern offices in the city center.

Formación

• Native or C2 level German
• Advanced English
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• Previous experience in customer service, sales, hospitality, or tourism is a plus

Responsabilidades

• Handle inbound reservation calls in German
• Support customers with bookings, changes, and travel-related inquiries
• Deliver high-quality customer service with a sales-oriented approach
• Create smooth and positive guest experiences throughout every interaction

Conocimientos

German language

English language

Communication

Customer focus

Descripción del empleo

Looking to build your career in the tourism and hospitality industry while using your language skills every day?

At Foundever™, we are hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand.

If you are passionate about customer experience, enjoy working in a multicultural environment, and are ready to grow professionally in Málaga, we would love to hear from you.

What You’ll Do

• Handle inbound reservation calls in German
• Support customers with bookings, changes, and travel-related inquiries
• Deliver high-quality customer service with a sales-oriented approach
• Create smooth and positive guest experiences throughout every interaction

What We’re Looking For

• Native or C2 level of German
• Advanced English
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• Previous experience in customer service, sales, hospitality, or tourism is a plus
• Residency in Málaga or nearby areas preferred

What We Offer

• Rotating shifts Monday to Sunday
• €21,500 gross annual salary
• Career development opportunities within an international environment
• Modern offices located in Málaga city center

We invest in your professional growth and wellbeing through our "Wellbeing 360°" program:

Move Well | Eat Well | Live Well | Do Well

At Foundever™, employee experience is at the heart of everything we do. Join a collaborative and diverse workplace where your development and success matter.

Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.