German Speaking Onboarding Account Manager (Hybrid)

Cross Border Talents; Barcelona; Híbrido; EUR 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Private medical insurance

Career mentorship

Google accreditations

Hybrid work setup

Waterfront workplace

Descripción de la vacante

Cross Border Talents in Barcelona seeks a German-market specialist to guide high-potential accounts through their initial journey on our platform. You’ll be the main advisor, building trust, boosting feature adoption, and unlocking revenue growth in your portfolio.

The role emphasizes high-touch, phone-based outreach, consultative strategy, and strong GDPR compliance, with a hybrid Barcelona-based setup and relocation support available.

Formación

• German language at C1/C2 level or native, plus English.
• Autonomously manage client bases and CRM usage.
• Phone-heavy outbound outreach to build client relationships.
• Use AI tools to tailor communication and parse data.
• Strong written and verbal communication with business acumen.
• Knowledge of German commercial practices, agency interactions and prospect handling.
• Ability to spot German brands and fit the ad platform into their marketing.
• GDPR/privacy rules compliance awareness.

Responsabilidades

• Onboard new accounts and launch top-tier PPC campaigns.
• Maintain regular phone-based outreach to advise accounts and uncover expansion opportunities.
• Identify client goals and design effective, sustained campaign configurations.
• Log client interactions and manage CRM records.
• Review campaign performance data and present insights and reports.
• Guide partners on connecting ads with wider conversion funnels, landing pages, and testing.
• Relay regional insights to internal strategy teams.

Conocimientos

German language (C1/C2)

English proficiency

CRM software

High-touch outreach

AI tooling usage

Effective communication

German market knowledge

Campaign strategy

Herramientas

CRM software

Descripción del empleo

Become part of an energetic team based in Barcelona, driving growth for a premier digital advertising solution that transforms how businesses expand globally.

We are seeking a specialist with a deep understanding of the German marketplace to guide high-potential accounts—including prospective tech unicorns—through their initial journey with our platform. In this consultative position, you will act as a main advisor tasked with establishing strong client trust, boosting feature adoption, curbing account cancellation, and unlocking revenue expansion opportunities within your assigned portfolio.

Your core mission is to nurture a portfolio of new accounts through target-driven strategy and consultative sales tactics:

• Client Onboarding & PPC Setup: Act as the dedicated point of contact to welcome new accounts and launch top-tier pay-per-click ad campaigns.
• Proactive Account Outreach: Maintain regular phone-based communication to advise accounts, share best practices, and uncover hidden expansion angles.
• Custom Strategy Development: Identify distinct client goals to design effective, sustained campaign configurations that yield immediate results.
• Database & Account Management: Log all client interactions, maintain accurate records, and oversee account records within the CRM.
• KPI Auditing & Analytics: Review campaign performance data to present useful insights, optimizations, and reports to account holders.
• Full-Funnel Marketing Consultation: Guide partners on connecting their ad efforts with their wider conversion funnels, including landing page fixes, audience segmentation, and ad testing.
• Local Market Intelligence: Relay regional insights, competitive updates, and user feedback back to internal strategy teams.

Core Requirements

• Language Proficiency: C1/C2 or native-level fluency in German, paired with professional command of English.
• Account & Tool Management: Proven track record of working autonomously, managing client bases, and utilizing CRM software.
• High-Touch Communication: Comfort with phone-heavy outbound outreach to foster client relationships and stimulate progress.
• Modern Tech Integration: Demonstrated habit of leveraging AI software in daily tasks to customize communication and parse data.
• Professional Attributes: Crisp written/spoken communication, strong presentation skills, business savvy, and a goal-driven focus.
• Regional Business Acumen: Clear comprehension of German commercial practices, corporate hierarchies, agency interactions, and handling cautious prospects.
• Strategic Ecosystem Placement: Capacity to spot emerging German brands and fit our ad platform into their current marketing frameworks.
• Compliance Consciousness: Solid grasp of local European rules (GDPR/privacy standards), adapting outreach to honor strict data regulations.

Preferred Strengths

• High emotional intelligence, structured operational efficiency, and analytical problem-solving skills.
• Forward-thinking, energetic initiative paired with a solution-oriented mindset.

Perks & Benefits Package

• Contract Type: Full-time (39 hours per week), hybrid setup in Barcelona
• Financial Package: €26K base + €4K performance incentive (Opportunity to elevate base to €30K within 12 months)
• Relocation: Complete assistance to ease your transition to Spain
• Healthcare: Fully covered private medical insurance
• Professional Growth: Ongoing skill building, official Google accreditations, and tailored career mentorship
• Environment: Regular team challenges, relaxed business culture, and a prime waterfront workplace

This role serves as a springboard for quick career development. Demonstrate performance to progress along our defined advancement track:

• Tier 1 — Account Manager (Year 1): Accelerate your growth to hit senior status in under a year, elevating your fixed base pay to €30,000 plus bonus potential.
• Tier 2 — Team Leader: Step up into a management capacity to direct team operations and mentor new hires.
• Tier 3 — Quality Analyst: Move into a strategic oversight role focused on auditing ad setups and refining operational standards.