Fraud Analyst

Tripledot Studios Limited; Barcelona; Híbrido; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Working

25 days paid holiday

20 days remote working

Regular company events and rewards

Private Medical Cover

Life & Critical Illness Cover

Family Forming Support

Employee Assistance Program

Sport Compensation

Meal and Transport Vouchers

English & Spanish Classes

Continuous Professional Development

Descripción de la vacante

Tripledot Studios Limited is seeking a Data Analyst to own the fraud aspects of user segmentation for Puzzleplay. You will work with product and data teams to combine fraud and activity signals, shaping verification methods across markets and adapting to evolving fraud patterns.

The role focuses on reviewing signals, refining segments, and implementing operational fraud controls, with exposure to tools like FaceTec and potential ID/phone verification in different regions.

Formación

• Hands-on experience using data to investigate fraud and shape detection or prevention decisions.
• Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve.
• Ability to work with product and other teams to turn analysis into operational fraud controls.

Responsabilidades

• Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users.
• Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
• Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
• Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
• Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.

Conocimientos

Fraud data analysis

Signal design & segmentation

Cross-functional collaboration

Descripción del empleo

Who are we?

Tripledot Studios is one of the largest independent mobile games companies in the world.

We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.

Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.

Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.

We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games.

Our ambition is to be the most successful games company in the world, and we’re just getting started.

The role is working within our studio: PuzzlePlay

Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content.

Role Overview

Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change.

Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market.

This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based.

Key Responsibilities

• Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns.
• Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
• Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
• Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
• Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.

Required Skills, Knowledge and Expertise

• Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team.
• Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve.
• The ability to work with product and other teams to turn analysis into operational fraud controls.

Working at Tripledot

• 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year
• Hybrid Working
• 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
• Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands.
• Life & Critical Illness Cover: Protect your future with our life and critical illness cover.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
• Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program.
• Sport Compensation: Stay fit and active with our sport compensation benefit.
• Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers.
• English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes.
• Continuous Professional Development: Propel your career with continuous opportunities for professional development.