Finnish & English CX Agent - iGaming Support (Hybrid)

Rhino Entertainment Group; San Pedro de Alcántara; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A fast-growing online gaming operator in Spain is looking for a Customer Experience Agent to provide exceptional support to Finnish and English-speaking customers. You will assist customers via live chat and email, handling queries and processing withdrawals. The ideal candidate is fluent in Finnish and English, has strong problem-solving skills, and thrives in a dynamic environment. Competitive salary and benefits included.

Servicios

Competitive salary based on knowledge & experience

Quarterly performance bonus

Yearly Wellness & Mindfulness allowance of €500

Flexibility & a work-life blend

Learning & Development opportunities

Free snacks and good tea & coffee

Free parking and sea views

Regular social events

Paid time off for special life events

Private Hospital & Dental Insurance

Formación

• Prior experience in customer-facing or similar role within iGaming is an asset.
• Demonstrated ability to work well under pressure.
• Collaborative mindset with the ability to work effectively within teams.

Responsabilidades

• Provide outstanding customer service through live chat and email in both Finnish and English.
• Support Finnish and English-speaking customers.
• Process withdrawals and ensure a smooth experience for customers.

Conocimientos

Fluent in written and spoken Finnish

Fluent in written and spoken English

Analytical and problem-solving skills

Strong organisational and time management abilities

Adaptability and flexibility

Descripción del empleo

A fast-growing online gaming operator in Spain is looking for a Customer Experience Agent to provide exceptional support to Finnish and English-speaking customers. You will assist customers via live chat and email, handling queries and processing withdrawals. The ideal candidate is fluent in Finnish and English, has strong problem-solving skills, and thrives in a dynamic environment. Competitive salary and benefits included.