Expert Opportunity - Customer Success Lead ($70/hr, up to $1,400/week)

Ethos; España; Remote; EUR 74,000 - 100,000; Part time

Job summary

Ethos is seeking experienced customer success leads to help train their language model on professional presentation tasks. This is a fully remote, flexible engagement requiring 5-20 hours per week with ASAP start.

You'll run QBRs and executive business reviews for enterprise accounts, craft and critique AI-generated slide decks, and support core workflows from quarterly decks to renewal business cases and executive sponsor updates.

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Lead customer success initiatives for enterprise accounts and develop executive reviews.
• Create, evaluate, and refine AI-generated presentations and slide decks.
• Deliver QBRs, renewal business cases, and sponsor updates with high-quality visuals.

Skills

Executive reviews

Enterprise customer success

Written communication

Attention to detail

Tools

PowerPoint

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced customer success leads who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for customer success leads with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation:

$70/hour

Commitment:

Flexible, 5-20 hours per week (or more if desired)

Location:

Fully remote, work on your own schedule

Start date:

ASAP

Qualifications

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail