EU Fulfillment Process & Systems Leader

Amazon Inc.; Madrid; On-site; EUR 70,000 - 100,000; Full time

Job summary

Amazon is seeking a Process & Systems Engineer in Madrid to own end-to-end initiatives across Europe’s fulfillment network. You will identify improvement opportunities, pilot solutions, and develop SOPs to standardize operations across centers.

You will collaborate with Engineering, Robotics, L&D, and Operations teams, coaching leaders and delivering measurable project impacts, with significant travel to sites in Europe.

Qualifications

• Bachelor's degree in engineering or related field.
• Fluent in English (written and spoken).

Responsibilities

• Evaluate performance metrics across the EU fulfillment network to identify improvement opportunities.
• Design, test, and pilot new initiatives from scratch within strict timelines, owning them end-to-end from concept to measurable results.
• Develop and implement standard operating procedures that optimize daily operations for each fulfillment process.
• Partner with FC operational leaders to execute process improvements that drive stabilization and standardization.
• Deliver coaching and technical guidance to operational leaders across the network, closing knowledge gaps and raising process standards.
• Measure and communicate project impacts in partnership with site leaders responsible for day-to-day operations.
• Collaborate cross-functionally with Engineering, Robotics, Launch, RME, L&D, and Operations teams to deliver capability development projects.
• Travel 30-50% of the time to support network-wide implementation.

Skills

English fluency

Education

Bachelor's degree in engineering

Job description

Amazon is seeking a Process & Systems Engineer in Madrid to own end-to-end initiatives across Europe’s fulfillment network. You will identify improvement opportunities, pilot solutions, and develop SOPs to standardize operations across centers.

You will collaborate with Engineering, Robotics, L&D, and Operations teams, coaching leaders and delivering measurable project impacts, with significant travel to sites in Europe.