Enterprise Account Manager - Dutch Speaking

Perk; Barcelona; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Equity ownership

Generous vacation days

Job summary

Perk is seeking an experienced Enterprise Account Manager to lead a portfolio in the Benelux & Nordics. You will drive customer satisfaction, grow existing accounts, and maximize margin while navigating a fast-growing environment.

You will act as a primary contact for senior stakeholders and work closely with internal teams. You will own relationships, leverage data analytics, and develop strategies to upsell and cross-sell Perk products within Tier 1 accounts.

Qualifications

• Native Dutch and professional proficiency in English.
• Experience managing top-tier accounts.
• Outstanding presentation & communication skills and the ability to build deep relationships.
• Great prioritisation and time management skills; results-oriented with customer satisfaction as a top priority.
• Strong ability to analyse and translate data for clients.

Responsibilities

• Own a portfolio of Tier 1 Customers and develop high engagement with key decision makers.
• Understand customers' business to maximise Perk usage.
• Identify growth opportunities and add new business opportunities.
• Use data analytics to provide regular business reviews, reports and presentations to senior stakeholders.
• Be an expert on Perk products to meet/exceed quarterly Up/Cross-selling targets.
• Develop strong relationships shaping customers' travel programmes.
• Identify common problems and develop long-term solutions.
• Coordinate with internal teams to ensure smooth product integrations during roll-outs.

Skills

Dutch language

English proficiency

Account management

Presentation skills

Data analysis

Time management

Job description

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

The Role

We are looking for an experienced Dutch-speaking, customer-oriented and results-driven candidate to join our Benelux & Nordics Account Management team.As an Enterprise Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.

What you'll do

• Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk
• Identify growth opportunities and develop your portfolio by adding new business opportunities
• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
• Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross-selling
• Develop strong relationships with your clients that will shape their business travel programmes
• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
• Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
• Effectively prioritise your time in order to maximise impact in key business areas

What we're looking for

• Native Dutch and professional proficiency in English
• Experience managing top tier accounts
• Outstanding presentation & communication skills and the ability to build deep relationships
• Great prioritisation and time management skillsResult oriented mindset while keeping customer satisfaction as your top priority
• Great ability to analyse and translate data for your customers

On top of that, you will be the right candidate if you are

• Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
• Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don't play political games, and care more about the team’s success than about your own career gains
• Focused and determined: You don't let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
• You seek feedback early and often and are open to both give and take constructive and direct criticism

What we offer

• Receive competitive compensation and equity ownership in Perk
• Rest and recharge with our generous allocation of vacation days plus public holidays
• Take control of your physical health with your choice of private healthcare or a gym allowance
• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
• Join our unforgettable Perk events, including our spectacular annual summer party
• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
• Make your money go further with our flexible compensation plan
• Focus on your family with 17 weeks' paid parental leave during your child’s first year
• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
• Broaden your horizons with up to 20 "Work from Anywhere" days per year
• Nurture your language skills with in real-life English, Spanish and Catalan lessons
• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
• Let us help you move to one of our hubs with relocation support

Interview Process

• Talent Acquisition Interview - 30mins Virtual
• Assessment Interview - 60mins - In-person interview
• Values interview - 30mins virtual

AI at Perk

AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.