Engineering Manager AI

Joinimagine; Madrid; Presencial; EUR 110.000 - 140.000; Jornada completa

Descripción de la vacante

Allianz Partners seeks an Engineering Manager (AI) within Advanced Analytics to lead AI engineering teams building agent-based and voice AI systems for digital insurance products.

You will oversee hiring, coaching, and performance, ensuring scalable delivery across agent and voice surfaces, while coordinating with governance and backend/frontend stakeholders.

Formación

• 8+ years engineering experience with at least 3 years in people management leading applied AI/delivery teams.
• Track record managing 6 to 15 engineers across two teams or specialisations.
• Strong technical literacy in AI stack to mentor leads without overriding.

Responsabilidades

• Manage and grow AI teams: hiring, onboarding, performance management, career development and coaching for ML/AI engineers and specialists.
• Balance engineers across agent and voice surfaces based on domain demand; advise senior leadership on sizing and skill mix.
• Coordinate embedded-AI-specialist delivery with backend engineering to balance domain delivery and central capability building.
• Coach technical leads on prompt engineering, agent design, NLU/NLP, and voice flow design; maintain standards.
• Work with AI Governance Review on compliance reviews: model choices, data handling, bias review and attestations.
• Coordinate AI change windows for service rollouts; feed change calendar to Run & Change service layer.
• Balance roadmaps for agent and voice; coordinate with backend/frontend on how AI services are consumed.
• Run hiring loops: rubrics for ML/AI engineers and specialists aligned with applied-AI delivery model.

Conocimientos

AI leadership

People management

Hiring at scale

ML engineering

Prompt engineering

Agent design

NLU/NLP

Voice AI

Kubernetes deployment

Observability

Cost control

Embedded delivery

Cross-functional coord

Governance & ethics

Production systems

Herramientas

Kubernetes

Descripción del empleo

Overview

As Engineering Manager (AI) within Advanced Analytics (DA3) in the Chief Data & AI Office at Allianz Partners, you will manage our AI engineering teams: engineers who build agent-based AI services and conversational/voice AI systems that integrate with our digital insurance products. The remit covers two delivery surfaces: agent-based AI services consumed by domain teams via API (and conforming to Core Backend client libraries / API conventions where applicable), and voice/conversational AI experiences for customer-facing and operational use cases.

Key Responsibilities

• Manage and grow the AI teams: hiring, onboarding, performance management, career development, and 1:1s for ML/AI engineers, computational linguists, conversational AI engineers, and AI specialists embedded with delivery teams.

• Capacity-balance engineers across the agent and voice surfaces in response to demand from domain teams; coordinate with senior leadership on team sizing and skill mix.

• Coordinate the embedded-AI-specialist model with the backend Engineering Manager: agree how specialists join domain delivery, how their performance is reviewed, and how their work is balanced between embedded delivery and central capability building.

• Coach and develop the technical leads in both teams: support them as authorities on prompt engineering, agent design, NLU/NLP, and voice flow design while keeping standards consistent.

• Work with the AI Governance Review forum (the dedicated AI-ethics body in the hub operating model) on AI compliance reviews: model choices, data handling, bias review, and compliance attestations.

• Coordinate change windows for AI service rollouts through the HoP&E-chaired CAB; feed the change calendar to the Run & Change service layer.

• Help balance the agent and voice roadmaps: ensure investment is staged correctly across each surface and the hybrid use cases that span both.

• Coordinate with backend leadership on how AI services are consumed in production.

• Coordinate with frontend leadership on AI-driven UX patterns.

• Work with delivery leads on ceremonies, cross-team planning, and continuous improvement of delivery flow.

• Run hiring loops: design interview rubrics for ML/AI engineers, computational linguists, conversational AI engineers, and embedded AI specialists aligned with the team's applied-AI delivery model.

Required Experience and Skills

• 8+ years engineering experience with at least 3 years in a people-management role leading applied AI, ML, or conversational AI delivery teams.

• Track record managing 6 to 15 engineers across at least two distinct teams or specialisations (e.g., ML engineering and conversational/voice AI).

• Strong technical literacy in the AI stack, enough to mentor and challenge but not to override technical leads:

• • LLM-based agent systems: prompt engineering, agent design patterns, evaluation, retrieval augmentation.

  • Voice and conversational AI platforms: NLU/NLP system design, speech pipeline integration, dialogue management.

  • Production deployment of AI services on Kubernetes: API design, observability, latency and cost control.

  • Embedded-specialist delivery models: placing specialists into product teams without losing central capability ownership.

• Experience running structured hiring at scale for AI roles: rubric-based interviews, calibration, and onboarding programmes.

• Experience with formal performance management cycles, career frameworks, and compensation calibration.

• Comfortable working with formal AI governance and ethics review processes; familiarity with AI compliance requirements in regulated industries.

• Demonstrated ability to coordinate across organisational boundaries: peer Engineering Managers, governance, backend and frontend delivery teams, and external vendors.

Ways of Working

• Leads through coaching, not directing: defers technical authority to senior engineers and technical leads.

• Comfortable in agile, iterative delivery environments with a clear bias for unblocking the team over centralising decisions.

• Pragmatic about applied AI: focused on shipping AI capabilities into production for measurable business outcomes, not on research for its own sake.

• Clear communicator across global, cross-functional stakeholders; able to translate AI capability and reliability into business impact for non-technical audiences.

• Pragmatic adopter of AI-assisted developer tools (e.g., GitHub Copilot, Claude Code) and supports the team in integrating them into daily delivery.

Nice to Have

• Experience leading distributed AI delivery teams.

• Background in voice or conversational AI at production scale (IVR replacement, contact-centre automation, voice-first product experiences).

• Experience operating an embedded-specialist model alongside a central capability team.

• Experience with AI governance frameworks: model cards, bias audits, regulatory attestations.

• Insurance or financial services domain familiarity (claims, policy, payments).

• Experience in regulated industries (insurance, finance, healthcare) where compliance, audit, and access control are part of standard delivery practice.

103193 | IT & Tech Engineering | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.