Energy Storage Field Service Engineer

AlphaESS Iberia; Barcelona; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

AlphaESS Iberia seeks a field-service engineer to act as the technical interface for energy storage products, delivering onsite installation guidance, commissioning, testing, and troubleshooting.

You will support residential and C&I ESS projects, address engineering issues, collect data, train distributors and installers, and coordinate with R&D for product improvements. Fluency in Spanish and English required.

Formación

• Bachelor’s degree or above in Electrical Engineering, Automation, Renewable Energy, or related field.
• Experience in energy storage, PV, inverter, battery systems, or related electrical industries is preferred.

Responsabilidades

• Provide onsite installation guidance, commissioning, testing, and troubleshooting of energy storage systems.
• Act as the technical interface for distributors, installers, and service partners.
• Support technical analysis for ESS projects including EMS, inverter, and battery issues.
• Handle customer complaints and technical escalation cases to resolve issues.
• Collaborate with R&D and product teams; feedback onsite issues for product improvements.
• Collect and organize onsite data, service reports, and documentation for records.
• Provide technical training covering installation, commissioning, maintenance, and troubleshooting.

Conocimientos

Communication

Coordination

Customer-focus

Independence

Travel readiness

On-site troubleshooting

Educación

Electrical Engineering / Automation / Renewable Energy (Bachelor+)

Herramientas

Modbus

CAN

TCP/IP

Descripción del empleo

AlphaESS Iberia seeks a field-service engineer to act as the technical interface for energy storage products, delivering onsite installation guidance, commissioning, testing, and troubleshooting.

You will support residential and C&I ESS projects, address engineering issues, collect data, train distributors and installers, and coordinate with R&D for product improvements. Fluency in Spanish and English required.