SAP SuccessFactors Consultant

HCLTech; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

HCLTech is seeking an experienced SAP SuccessFactors Consultant to reinforce our HR transformation capabilities in Spain. You will deliver functional and technical support, optimize SAP SuccessFactors deployments, and collaborate with global teams to align HR technology with strategic goals.

The role requires deep knowledge of EC, RCM, RMK, Onboarding, PMGM, LMS, Workforce Analytics, and integrations with CPI/APIs.

Formación

• 7-8+ years of experience in SAP HCM and/or SAP SuccessFactors consulting.
• Minimum 5 years of hands-on SAP SuccessFactors implementation and support experience.
• Experience in global or multinational environments.
• Proven track record supporting AMS and project-based engagements.

Responsabilidades

• Deliver functional and technical support for SAP SuccessFactors modules, including AMS (L2/L3) incident analysis, troubleshooting, and enhancements.
• Resolve end-user issues and manage tickets related to module configurations and permissions.
• Develop custom reports and analytics dashboards using SAP SuccessFactors reporting tools.
• Collaborate with business stakeholders to gather requirements and translate them into scalable system solutions.
• Support system upgrades, quarterly releases, and regression testing activities.
• Configure, maintain, and optimize SAP SuccessFactors solutions across multiple HR modules.
• Provide functional consulting, bug fixes, root cause analysis, and production support.
• Participate in all phases of project lifecycle: design, build, test, deployment, and hyper care.
• Work with cross-functional teams to integrate SAP SuccessFactors with SAP, Kronos, and third-party systems.
• Prepare workbooks, conceptual documents, configuration documents, test scripts, and training materials.
• Drive continuous improvement initiatives and process optimization.

Conocimientos

SAP SuccessFactors

AMS support (L2/L3)

Global projects

Data migration

API integrations

SAP CPI

Testing & release management

Herramientas

SAP CPI/Integration Suite

APIs

ServiceNow

Jira

Azure DevOps

Descripción del empleo

HCLTech is a globally recognized leader in technology services and consulting, renowned for driving innovation and delivering cutting-edge solutions in digital, engineering, cloud, and IT infrastructure. With a presence in over 50 countries and a workforce of more than 220,000 professionals, HCLTech partners with Fortune 500 companies across industries to transform their businesses. Committed to excellence, diversity, and sustainability, HCLTech empowers organizations to achieve their strategic goals while fostering a culture of integrity, collaboration, and continuous learning.

Overview of the Role

As a SAP SuccessFactors Consultant, you will play a pivotal role in strengthening HCLTech's brand presence in Spain by delivering world-class SAP SuccessFactors solutions. You will be responsible for providing comprehensive functional and technical support, collaborating with business stakeholders, and driving ongoing system optimization and enhancements. Your expertise will contribute directly to the success of global HR transformation initiatives, ensuring robust, scalable, and innovative HR technology solutions that align with HCLTech’s strategic vision.

Detailed Responsibilities

• Deliver functional and technical support for SAP SuccessFactors modules, including AMS (L2/L3) incident analysis, troubleshooting, and enhancements.
• Resolve end-user issues and manage tickets related to module configurations and permissions.
• Develop custom reports and analytics dashboards using SAP SuccessFactors reporting tools.
• Collaborate with business stakeholders to gather requirements and translate them into scalable system solutions.
• Support system upgrades, quarterly releases, and regression testing activities.
• Configure, maintain, and optimize SAP SuccessFactors solutions across multiple HR modules.
• Provide functional consulting, bug fixes, root cause analysis, and production support.
• Participate in all phases of project lifecycle: design, build, test, deployment, and hyper care.
• Work with cross-functional teams to integrate SAP SuccessFactors with SAP, Kronos, and third-party systems.
• Prepare workbooks, conceptual documents, configuration documents, test scripts, and training materials.
• Drive continuous improvement initiatives and process optimization.

Skill Requirements

Experience & Expertise

• 7-8+ years of experience in SAP HCM and/or SAP SuccessFactors consulting.
• Minimum 5 years of hands-on SAP SuccessFactors implementation and support experience.
• Experience in global or multinational environments.
• Proven track record supporting AMS and project-based engagements.

Functional Expertise

• In-depth experience with one or more SAP SuccessFactors modules: Employee Central (EC), Recruiting Management (RCM), Recruiting Marketing (RMK), Onboarding, Performance & Goals (PMGM), Learning Management System (LMS), Workforce Analytics/People Analytics, SuccessFactors Integrations.

Technical Skills

• Integration knowledge using SAP CPI/Integration Suite, APIs, or middleware platforms.
• Data migration and validation experience.
• Strong troubleshooting and defect analysis capabilities.
• Experience in test planning and release management.

Language

• Advanced English communication skills (spoken and written).

Soft Skills

• Excellent communication and presentation abilities.
• Strong analytical and problem-solving skills.
• Customer-centric mindset.
• Ability to influence stakeholders without direct authority.
• Organizational and time-management skills.
• Leadership and mentoring abilities.
• High accountability and ownership.
• Collaborative team player.
• Adaptability to changing priorities.
• Ability to work independently in a fast-paced global environment.

Other Requirements (Optional)

• SAP SuccessFactors certifications in one or more modules.
• Experience with SAP Integration Suite (CPI).
• Knowledge of People Analytics and Workforce Planning.
• Exposure to AI-enabled HR solutions and SuccessFactors AI capabilities.
• Experience in global HR transformation programs.
• Knowledge of Agile and DevOps methodologies.
• Experience with ServiceNow, Jira, Azure DevOps, or similar tools.
• Background in the manufacturing, construction, or industrial sectors.

HCLTech offers robust career development pathways, including access to global training programs, certification sponsorship, and mentorship from industry leaders. You will have opportunities to lead high-impact projects, participate in international assignments, and advance into leadership roles within the organization. HCLTech is committed to continuous learning, innovation, and empowering employees to achieve their professional aspirations while contributing to the company's growth and success.