E-Commerce Order Preparation & C&C Service Assistant - Barcelona

BYL; Barcelona; Hybrid; Full time

Job summary

A creative fashion company is seeking a detail-oriented Order Preparation Specialist for their store in Vigo. This role involves supporting e-commerce operations by preparing orders, managing Click & Collect processes, and handling billing tasks to ensure customer satisfaction. The ideal candidate should be organized and capable of lifting products at varying heights. This position offers an engaging environment in a team committed to creativity and customer service.

Qualifications

• Detail-oriented and organized individual to support e-commerce operations.
• Ability to lift and handle products at varying heights.
• Experience with billing-related tasks, including label printing.

Responsibilities

• Prepare e-commerce orders by checking product details and collecting items.
• Ensure timely preparation and processing of Click & Collect orders.
• Handle billing tasks, including item preparation for gift wrapping and packaging.

Job description

Barcelona

BIMBA Y LOLA is a creative collective. A multidisciplinary group of people spreading art and culture through fashion. We believe in creativity and its power to shape a better world. Creativity for external and internal use only. Creativity for each and everyone. Deeply fresh, seriously playful.
From Spain to the world.
Vigo, 2005.

We are looking for a dynamic and detail-oriented individual to join our team in our store in Barcelona for the role ofOrder Preparation Specialist. This role will involve supporting our e-commerce operations and ensuring efficient order processing, packing, and customer satisfaction.

Key Responsibilities:

• Order Preparation in the Billing Desk: Prepare e-commerce orders by checking product details on the computer and collecting items from the store's warehouse. Products may be located on shelves at varying heights, so the use of ladders or stools may be required.
• C&C (Click & Collect) Orders: Ensure timely preparation and processing of C&C orders for same-day customer pickup.
• Billing Operations: Handle various billing tasks such as:Printing labels for orders.
  • Preparing items for gift wrapping when required, which involves additional handling and packaging.
  • Item peeling, removing security tags, assembling boxes, and scanning the box barcode.