Dynamics 365 CE Consultant & Developer

6008 AVANADE SPAIN, S.L.U Company; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

Avanade is seeking a D365 Customer Engagement (CE) Developer to design and implement CRM solutions for clients across all project phases. You will liaise between clients and project teams including Project Managers, Back-End/Front-End Architects, and CE professionals.

Join Avanade, Microsoft’s #1 partner, for strong personal development opportunities and a focus on technology and soft consulting skills. You will contribute to high-impact CRM initiatives and work with global teams on CE

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, MIS, or equivalent relevant work experience.
• Experience with Dynamics CRM Customer Service and Power Platform.
• Strong client-facing consulting experience and ability to manage client expectations.

Responsibilities

• Consult and advise clients on technology uses to solve business problems.
• Develop, test, and design applications; produce technical specs.
• Prototype, configure, and test related business processes within CRM.
• Collaborate with teams to ensure requirements are understood.
• Measure project quality using KPIs and drive continuous improvement.

Skills

CRM expertise

Power Platform

Typescript/JavaScript

Client management

Consulting skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft Dynamics CRM

Power Automate

Plugins

Genesys CTI integration

Job description

Avanade is seeking a D365 Customer Engagement (CE) Developer to design and implement CRM solutions for clients across all project phases. You will liaise between clients and project teams including Project Managers, Back-End/Front-End Architects, and CE professionals.

Join Avanade, Microsoft’s #1 partner, for strong personal development opportunities and a focus on technology and soft consulting skills. You will contribute to high-impact CRM initiatives and work with global teams on CE