Dutch-Speaking Customer Support Rep — Remote (Greece)

WW Talents; Valencia; A distancia; EUR 18.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Hotel accommodation upon arrival

Flight to Greece

Airport pickup upon arrival

Real estate agency fee coverage

Comprehensive onboarding and training

Career development opportunities

Descripción de la vacante

WW Talents is seeking a Dutch-speaking Customer Support Representative to join our international team in Greece. You will deliver high-quality help via chat, email, and phone, resolving inquiries and guiding customers to solutions while embracing an exceptional customer experience.

This full-time, remote-from-Greece role includes a relocation package, onboarding and ongoing training, and career development within a global organization.

Formación

• Native or near-native Dutch (at least C1 preferred).
• Fluent English.
• Excellent written communication skills.
• Strong computer literacy and internet navigation skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Previous customer support experience is an advantage but not required.
• A customer-focused mindset with strong problem-solving skills.

Responsabilidades

• Provide professional customer support via chat, call, email.
• Assist customers with account-related questions and general service inquiries.
• Troubleshoot issues and guide customers toward effective solutions.
• Handle account management requests and service-related concerns.
• Escalate complex cases when necessary while ensuring timely resolution.
• Accurately document customer interactions and case resolutions.
• Stay up to date with products, tools, and internal processes.
• Meet quality and productivity targets while delivering an exceptional customer experience.

Herramientas

Microsoft Office

Descripción del empleo

WW Talents is seeking a Dutch-speaking Customer Support Representative to join our international team in Greece. You will deliver high-quality help via chat, email, and phone, resolving inquiries and guiding customers to solutions while embracing an exceptional customer experience.

This full-time, remote-from-Greece role includes a relocation package, onboarding and ongoing training, and career development within a global organization.