Director of Operations

nscaleoperationsukltd; Amer; Presencial; EUR 164.000 - 224.000; Jornada completa

Descripción de la vacante

Nscale is seeking an experienced Director of Operations to lead the operational performance of our Ward County, Texas campus. This senior leadership role oversees day-to-day operations, readiness, maintenance, incident response, risk management, and continuous improvement across a high-availability data centre environment.

The role requires developing the operating model, staffing, and leadership structures to support current operations and future growth, plus establishing communication,

Formación

• Experience leading operations in a data center or similar high-availability environment.
• Ability to evolve operating models for complex facilities with high-density compute.

Responsabilidades

• Provide overall operational leadership for the Ward County campus and its critical infrastructure.
• Establish the operating model, staffing, capabilities, and leadership structure to support current operations and future growth.
• Lead the transition from project execution into stable operations and build a repeatable readiness model.

Conocimientos

Operations leadership

Safety culture

Accountability

Communication

Decision making

Herramientas

CMMS

Asset management

Preventive maintenance

Descripción del empleo

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

At Nscale, our Operations team is accountable for the safe, reliable, and high-performing delivery of the critical infrastructure our customers run on. Our data centres are designed for high-density, high-performance AI workloads at scale, combining significant power capacity, advanced cooling technologies, sophisticated infrastructure controls, and rapidly evolving compute environments.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

About the Role

We're looking for an experienced Director of Operations to lead the operational performance of our Ward County, Texas campus.

This is a senior leadership role with accountability for day-to-day operations, operational readiness, maintenance, incident response, risk management, team development, and continuous improvement across a highly complex, high-availability data centre environment.

Nscale's AI infrastructure requires an operating model that goes beyond traditional data centre facilities management. High-density compute, significant electrical loads, advanced cooling systems, rapid infrastructure deployment, and evolving AI technology create a dynamic environment where operational discipline, speed of execution, and sound technical judgment are critical.

What You'll be Doing

Operations Leadership

• Provide overall operational leadership for the Ward County campus and its critical infrastructure.
• Build a culture centred on safety, operational discipline, accountability, reliability, and continuous improvement.
• Establish the operating model, staffing, capabilities, and leadership structure required to support current operations and future growth.
• Establish effective communication, escalation, and decision-making processes for routine operations and critical events.
• Maintain strong operational visibility through site engagement, performance reviews, audits, and leadership routines.

Operational Readiness & Handover

• Establish Nscale's operational readiness requirements for new facilities, systems, capacity expansions, and major infrastructure deployments.
• Partner with Engineering, Construction, and Commissioning to ensure infrastructure transitions into operations with the appropriate procedures, documentation, training, maintenance strategies, spares, controls, and monitoring in place.
• Set clear readiness and acceptance criteria before infrastructure is placed into operational service.
• Lead the transition from project execution into stable operations and build a repeatable readiness model that scales with Nscale's growth.

Infrastructure & AI Operations

• Provide operational oversight of critical electrical, mechanical, cooling, controls, monitoring, and facility infrastructure.
• Ensure infrastructure operates within defined design parameters, operating envelopes, and safety requirements.
• Develop operational strategies for high-density AI environments, including significant electrical loads and advanced cooling systems.
• Partner with IT/AI Infrastructure and Engineering teams to understand the operational requirements of GPU and other high-density compute platforms.
• Identify and manage risks associated with increasing power density, thermal loads, infrastructure complexity, and rapidly evolving technology.

Maintenance & Asset Management

• Establish a disciplined maintenance strategy for critical infrastructure.
• Ensure preventive and predictive maintenance programmes are effectively planned, executed, tracked, and reviewed.
• Establish appropriate CMMS, asset management, critical spares, and OEM service practices.
• - Monito