Dependiente/A 36H Eci Xanadú

Columbia Sportswear Co.; Madrid; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Columbia Sportswear Company busca una dependiente/a de tienda para Xanadú. En una jornada de 36 horas semanales, serás embajadora de la marca y ofrecerás experiencias de compra excepcionales mediante atención al cliente, asesoramiento de productos y procesos de pago.

Serás parte del equipo de tienda, manteniendo estándares de merchandising, ayudando a buscar productos, gestionando devoluciones y asegurando una experiencia segura y agradable para los clientes.

Formación

• Se espera experiencia en atención al cliente y ventas.
• Conocimiento básico de sistemas POS e inventario.
• Se valora capacidad de resolver dudas de clientes.

Responsabilidades

• Proporcionar servicio al cliente excepcional y ayudar con productos.
• Realizar transacciones en caja y gestionar devoluciones.
• Colaborar en reposición y exhibición de mercancía.
• Contribuir a la rentabilidad de la tienda mediante flujo de productos.

Conocimientos

Atención al cliente

Ventas

Resolución de problemas

Educación

Bachillerato o certificado equivalente

Herramientas

Sistemas POS

Sistemas de inventario

Descripción del empleo

Descripción del trabajo - Dependiente/a 36h ECI Xanadú

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

HOWYOU’LLMAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC),we’recommitted to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds anddo notdiscriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law.

Diversity, equity, and inclusion are at the heart of our success as a global brand. We aim to recruit, develop, and retain exceptional people,ensuring fair practices and transparency in line with evolving standards.We arecommitted to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.

Expected Pay/Compensación prevista: €0,00*Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered.*Los nuevos empleados suelen ser contratados con el salario de entrada correspondiente a la tienda específica; sin embargo, la experiencia previa se tendrá en consideración.

The expected pay listed on this job posting reflects the gross expected pay for Full Time positions.
This pay disclosure will not apply to roles subject to different pay structures due to age or employment category (such as minors, apprentices, or interns) permitted under applicable law/CBA