Dependiente/a 36h - ECI Castellana

columbiasportswearcompany; Madrid; Presencial; EUR 13.000 - 14.000; Jornada completa

Descripción de la vacante

Columbia Sportswear Company in Madrid is seeking a Retail Associate to be a brand ambassador and deliver exceptional in-store experiences through positive customer interaction. You will answer questions, recommend products, and support store leadership in delivering outstanding service.

You will handle inventory, POS transactions, flexible scheduling, and contribute to visual merchandising. Minimum age 16, no specific education required; 2 years or less experience; must be able to lift up to 40

Formación

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsabilidades

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Conocimientos

Inventory systems

POS systems

Educación

High School Diploma or GED

Descripción del empleo

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we're committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive.

We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law.

Diversity, equity, and inclusion are at the heart of our success as a global brand.

We aim to recruit, develop, and retain exceptional people, ensuring fair practices and transparency in line with evolving standards.

We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.

Expected Pay/Compensación prevista

€1.217,41

• *Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered.
• *Los nuevos empleados suelen ser contratados con el salario de entrada correspondiente a la tienda específica; sin embargo, la experiencia previa se tendrá en consideración.
• *The expected pay listed on this job posting reflects the gross expected pay for Full Time positions.
• *This pay disclosure will not apply to roles subject to different pay structures due to age or employment category (such as minors, apprentices, or interns) permitted under applicable law/CBA