Database Operator - Dutch Native Speaker (Spain Homebased)

IQVIA LLC; Madrid; A distancia; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

IQVIA LLC in Madrid is seeking Dutch-speaking professionals to conduct outbound verifications with healthcare professionals and pharmacies, updating records per project guidelines. This remote-friendly role emphasizes accuracy, timely communication, and collaboration within a diverse team based at IQVIA's Madrid hub.

Ideal candidates are native Dutch speakers with keen attention to detail, strong organizational skills, and experience in multinational environments.

Formación

• Dutch native speaker is required.
• Excellent attention to detail and organizational skills.
• Excellent and professional communication skills (telephone and email).
• Experience working for multi-national corporations is an advantage.
• Great attention to detail, accuracy and strong teamwork skills are mandatory.

Responsabilidades

• Perform verifications via telephone and email with healthcare professionals.
• Research all available sources to accurately fulfill verifications.
• Perform match activities comparing new data against existing database.
• Proactively alert the manager on any issue or deviation in procedures.
• Documentation, mailings, troubleshooting and translations of text passages.

Conocimientos

Dutch language

Attention to detail

Communication skills

Descripción del empleo

Join us on our exciting journey! Position Purpose We are recruiting an awesome team of Ducth language speakers to join us at our Madrid Production Hub office working on remote! Diversity is our way of life!! Your primary focus will be to conduct outbound calls to healthcare professionals and pharmacies to collect, verify, and accurately record key information, ensuring all data is updated in line with project guidelines and internal quality standards. If you want to play a key role in a diverse, dynamic and committed fun team this could be the role for you!

What to expect:

• Perform verifications via telephone and email with healthcare professionals.
• Research all available sources of information to accurately fulfill the verification.
• Perform match activities comparing new data against our existing database.
• Proactively alert the manager on any issue or deviation in the standard procedure.

Our ideal candidate:

• Skills & other requirements Dutch native speaker is required.
• Excellent attention to detail and organizational skills as well as keeping to tight deadlines.
• Excellent and professional communication skills (telephone and email).
• Experience working for multi-national corporations is an advantage.
• Great attention to detail, accuracy and strong team work skills are mandatory.

Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.

IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status."

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there!

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.