Data Center IT Manager

Nebius; Madrid; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Flexible working arrangements

Professional growth opportunities

Job summary

A cloud solutions provider based in Madrid is seeking an experienced IT Manager. In this role, you will lead a team ensuring the efficiency of the data center's IT infrastructure. Responsibilities include managing support teams, troubleshooting hardware issues, and project management. The ideal candidate has over 5 years of hands-on experience and a solid understanding of data center operations. You will enjoy a competitive salary, comprehensive benefits, and flexible working arrangements.

Qualifications

• 5+ years of team management and experience in diagnosing server hardware issues.
• Solid understanding of server and network equipment principles.
• Knowledge of ITIL methodology and operational activities of technical support.

Responsibilities

• Manage IT support team to achieve KPI in IT support and project planning.
• Collaborate with internal teams and external contractors on challenges.
• Develop documentation for hardware configuration and troubleshooting.

Skills

Team management

Troubleshooting server hardware

Project planning

Understanding of data center operations

ITIL methodology

Linux proficiency

Advanced Excel skills

Tools

Enterprise-grade network switches

Command-line tools

Job description

Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in‑house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work

Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in‑house AI R&D team.

The team

We give you the opportunity to work with cutting‑edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting‑edge technologies, including the advanced GPU cloud cluster. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

You’re also welcome to work on‑site at our colocation facility in Madrid, Spain.

Your responsibilities will include:

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have:

• 5+ years of team management, hands‑on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command‑line tools.
• Practical experience working with server IT hardware, enterprise‑grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal‑oriented approach to work.

It will be an added bonus if you have:

• ITIL and/or PMI certification.
• Driving License (Category B)

What we offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!