Cybersecurity Support Engineer - Hybrid Madrid

83zero; Madrid; Híbrido; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

83zero is seeking a Technical Support Engineer in Madrid to support customers, troubleshoot issues and collaborate with Engineering on complex cases. The role requires strong technical and customer-facing skills in cybersecurity and networking, with experience using Salesforce and Jira.

The position is a 12-month fixed term contract based in Madrid, offering hybrid work with three days in the office per week and close interaction with a global team.

Formación

• 3+ years of technical support, networking and/or cybersecurity experience.

Responsabilidades

• Manage customer support cases from investigation to resolution.
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Conocimientos

Troubleshooting

Customer-facing

Networking

Cybersecurity

Communication

Herramientas

Salesforce

Jira

Descripción del empleo

83zero is seeking a Technical Support Engineer in Madrid to support customers, troubleshoot issues and collaborate with Engineering on complex cases. The role requires strong technical and customer-facing skills in cybersecurity and networking, with experience using Salesforce and Jira.

The position is a 12-month fixed term contract based in Madrid, offering hybrid work with three days in the office per week and close interaction with a global team.