Customer Success Specialist - Analytics

Obsidian; Madrid; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Obsidian is hiring a Customer Support / Success professional to review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This role suits professionals with strong analytical abilities and excellent written communication, who can follow structured guidelines and contribute to high-impact evaluation projects in a global team based in Madrid.

Formación

• Bachelor's degree (minimum).
• At least 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Responsabilidades

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance of evaluated materials.
• Contribute to high-impact evaluation projects with a strong analytical approach.

Conocimientos

Analytical thinking

Written communication

Structured guidelines

Educación

Bachelor's degree

Herramientas

Excel

PowerPoint

Word

Descripción del empleo

Overview

We are hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada