Customer Success Manager: Identity Security & Zero Trust

Concentrix; La Coruña; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

Concentrix is seeking a Customer Success Account Manager (CSA) - Security Identity to help enterprise customers deploy, secure, and optimize Microsoft identity solutions. You will act as a trusted advisor, driving adoption, governance, security, and operational excellence across Entra ID, Active Directory, Hybrid Identity, and Zero Trust environments.

The role requires strong customer-facing consulting experience and deep knowledge of identity security, with collaboration across Microsoft teams

Qualifications

• 5+ years in Identity & Access Management.
• Experience managing enterprise Active Directory and Entra ID environments.

Responsibilities

• Lead customer engagements focused on identity and access management.
• Design, implement, and optimize solutions using Entra ID, Active Directory, Entra Connect, Conditional Access, Identity Governance, and PIM.
• Conduct workshops, architecture reviews, security assessments, and migration projects.
• Support Zero Trust initiatives, MFA, passwordless authentication, access reviews, and compliance requirements.
• Troubleshoot complex identity, authentication, federation, and access management issues.
• Partner with Microsoft teams and customer stakeholders to drive successful outcomes.

Skills

Entra ID/Azure AD

Active Directory

Hybrid Identity

SSO/SAML

AD FS

OAuth/OpenID Connect

Conditional Access

Identity Governance

Zero Trust

PowerShell

Windows Server

DNS/DHCP

Identity Migrations

Tools

Entra Connect

Job description

Concentrix is seeking a Customer Success Account Manager (CSA) - Security Identity to help enterprise customers deploy, secure, and optimize Microsoft identity solutions. You will act as a trusted advisor, driving adoption, governance, security, and operational excellence across Entra ID, Active Directory, Hybrid Identity, and Zero Trust environments.

The role requires strong customer-facing consulting experience and deep knowledge of identity security, with collaboration across Microsoft teams