Customer Success Analyst: Document Review & Quality

Mercor; Madrid; A distancia; EUR 32.000 - 52.000; Jornada completa

Descripción de la vacante

Mercor is seeking Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Formación

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Responsabilidades

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance of evaluations.
• Contribute to high-impact evaluation projects.

Conocimientos

Analytical thinking

Written communication

Attention to detail

Educación

Bachelor’s degree

Herramientas

Excel

PowerPoint

Word

Descripción del empleo

Mercor is seeking Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.