Customer Success & Documentation Analyst

Mercor

Madrid

Presencial

EUR 30.000 - 55.000

Jornada completa

14 días+

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Descripción de la vacante

Mercor is seeking a Customer Support / Success professional in Madrid to review and provide structured feedback on domain-specific documents, ensuring quality and relevance. You will leverage analytical skills and domain expertise to contribute to high-impact evaluation projects.

The ideal candidate has a bachelor’s degree, 2+ years of relevant experience, and strong proficiency with office tools to support precise documentation and service delivery.

Formación

  • Bachelor’s degree or higher is required.
  • 2+ years of experience in a relevant domain.
  • Strong written communication and analytical skills.

Conocimientos

Excel
PowerPoint
Word
Document analysis
Attention to detail
Structured guidelines

Educación

Bachelor's degree

Descripción del empleo

Mercor is seeking a Customer Support / Success professional in Madrid to review and provide structured feedback on domain-specific documents, ensuring quality and relevance. You will leverage analytical skills and domain expertise to contribute to high-impact evaluation projects.

The ideal candidate has a bachelor’s degree, 2+ years of relevant experience, and strong proficiency with office tools to support precise documentation and service delivery.

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