Customer Service Executive

PUMA Group; Cornellà de Llobregat; On-site; EUR 30,000 - 42,000; Full time

Job summary

PUMA Group in Spain is seeking a Customer Service Executive (Cluster) to manage the Order-to-Delivery (OTD) process in line with global and regional mandates. You will coordinate with internal teams to ensure timely and accurate order processing, shipments, and fulfillment for the regional cluster and customers.

The role is based in Catalonia, with a focus on process compliance, customer satisfaction, and efficient service delivery in a dynamic environment.

Responsibilities

• Manage Order‑to‑Delivery (OTD) process in line with global and regional mandates.

Job description

Position: Customer Service Executive (Cluster). Manage Order‑to‑Delivery (OTD) process in line with global and regional mandates and deliver mandatory Mandated Mandatory Obligations mandatory mandatory mandatory within mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory Mandate mandatory Mandate mandatory mandatory mandatory mandatory Mandated mandatory Mandated mandatory mandatory mandatory mandatory mandatory Mandated mandatory Mandatory mandatory Mandated mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory Mandated mandatory mandatory Mandated mandatory mandatory mandatory mandatory mandatory Mandated mandatory mandatory mandatory Mandated mandatory mandatory mandatory mandatory mandatory Mandated mandatory mandatory mandatory mandatory mandatory Mandated mandatory mandatory Mandated mandatory mandatory mandatory mandatory mandatory mandatory mandatory Mandated mandatory mandatory mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand 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