Customer Project Manager - H/F

Finastra; Vitoria; Híbrido; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Finastra, líder global en tecnología financiera, busca un Professional Services Project Manager para su equipo de Core Banking en Madrid. Supervisarás la entrega end-to-end de implementaciones en entornos SaaS, cloud y on‑premise, desde planificación hasta revisión post-implementación.

Trabajarás con clientes y equipos internos para definir alcance, cronogramas y métricas, gestionar riesgos y dependencias, y apoyar propuestas y estimaciones.

Formación

• Experiencia gestionando proyectos IT en banca, fintech o software empresarial.
• Capacidad de gestionar alcance, plazos, recursos y riesgos.
• Experiencia en implementación de core banking y migración de datos.
• Conocimientos de SaaS, nube y entornos on‑premise.
• Habilidades para gestionar relaciones con clientes y stakeholders.

Responsabilidades

• Liderar la entrega completa de proyectos de core banking.
• Definir alcance, cronograma, recursos y métricas de éxito.
• Gestionar riesgos, dependencias y RAID.
• Colaborar con clientes y equipos internos para despliegues.
• Contribuir a propuestas, estimaciones y planificación.

Conocimientos

Project management

Stakeholder management

Core banking knowledge

Hybrid work adaptability

Herramientas

PMP

Prince2

Descripción del empleo

Descripción del trabajoProfessional Services Project Manager – Core Banking | Madrid Location: Madrid, Spain | Hybrid Are you an experienced Project Manager with a background in core banking transformation? This is an opportunity to lead complex, customer-facing implementation projects with a global financial technology leader. At Finastra, our solutions power banks and financial institutions around the world. We are looking for a Professional Services Project Manager to join our Universal Banking team in Madrid and take ownership of end-to-end core banking delivery across SaaS, cloud and on-premise environments. Lead end-to-end implementation projects for Finastra’s core banking solutions, from planning and scoping through to deployment and post-implementation review. Define project scope, timelines, resources, success measures, risks and dependencies in collaboration with customer and internal teams. Oversee key delivery activities including requirements, configuration, data migration, integration, testing, deployment and change control. Track progress, manage RAID items and provide clear reporting to senior stakeholders. Contribute to proposals, estimates and project planning for new and existing customers. Experience managing IT projects or programmes within banking, financial services, fintech or enterprise software environments. A background delivering core banking implementation projects, ideally involving platforms such as Finacle, Temenos, Oracle or equivalent solutions. Good understanding of SaaS, cloud, APIs, middleware, data migration, integrations and digital banking delivery. Confidence managing complex customer relationships, influencing stakeholders and keeping delivery teams aligned. Project management certifications such as PMP, Prince2, PgMP or ITIL would be advantageous but are not essential. Play a visible role in major banking transformation projects with leading financial institutions. Join a collaborative global team working on mission-critical technology at the centre of core banking. Be part of a growing Madrid presence with hybrid working, international exposure and opportunities to develop your career. If you are a customer-focused Project Manager who understands core banking delivery and enjoys leading complex software implementations, we’d love to hear from you.