CS Legal Associate

Ryanair - Europe's Favourite Airline; Madrid; Presencial; EUR 45.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Travel discounts

Medical insurance discounts

Descripción de la vacante

Ryanair in Madrid is seeking a Legal Associate to support the Customer Service Legal team in protecting the company's interests while ensuring compliance with EU Regulation 261/2004. The role requires a strong background in commercial litigation, air passenger rights and consumer law, with the ability to manage high-volume cases across jurisdictions and to work with CS Lawyers and Managers.

A Law Degree, fluency in English and at least one of Italian or German, willingness to travel, and a

Formación

• Law degree required.
• Experience handling EU261-related matters would be an advantage.
• Understanding of consumer protection legislation in Europe.
• Pro-active, autonomous with limited supervision.
• Ability to manage a large, varied caseload with tight deadlines.
• Strong drafting and written communication.
• Fluency in English and Italian or German.
• Willingness to travel.

Responsabilidades

• Manage high-volume litigation across jurisdictions.
• Develop strategies with CS Lawyers and Supervisors to improve success rates.
• Maintain up-to-date knowledge of passenger rights and EU/national law.
• Support a fast-paced, dynamic environment handling ad hoc duties.

Conocimientos

EU Law

Commercial Litigation

Air Passenger Rights

Consumer Law

English Proficiency

Italian or German

Travel Willingness

Educación

Law Degree

Descripción del empleo

Ryanair are currently recruiting for a Legal Associate to join Europe's Largest Airline Group! The purpose of this position is to support Ryanair's Customer Service Legal team and the broader company in protecting Ryanair's interests whilst complying with our obligations under EU Regulation 261/2004. The successful candidate will be hard-working, energetic, self-motivated with a natural ability for problem solving.

The Role

Ryanair's significant growth and the increase of EU261 awareness has led to higher case volume and more support and advice being sought from our Customer Service Legal team.

The successful candidate will have a strong background in commercial litigation, air passenger rights, consumer law, with an interest in aviation. They will be required to effectively manage the processing of high-volume litigation brought as a result of disruptions in all jurisdictions where Ryanair operates. They will work closely with the CS Lawyers, Legal Associate Managers, and CS Legal Supervisors in the development of strategies designed to improve success rates of our in-house CS Legal team.

The successful candidate will maintain up-to-date knowledge of passenger rights and relevant EU/national legislation.

• Law Degree
• Experience handling EU261-related matters would be an advantage
• Understanding of consumer protection legislation, particularly at European level
• A pro-active, can-do attitude and ability to work independently with limited supervision
• Ability to learn quickly, show initiative and cope with a large and varied caseload, whilst complying with tight legal deadlines
• A creative and proactive approach to problem-solving
• Proven ability to foster constructive and collaborative relationships with colleagues and internal/external stakeholders
• Exceptional organisation, planning, record-keeping and communication skills
• Outstanding drafting and legal writing skills, attention to detail
• Full professional proficiency in English (written and spoken) and either Italian or German. Additional European languages would be highly-regarded
• Willingness to travel
• Ad hoc duties will be required to support the team, in an incredibly fast-paced and dynamic environment.
• We promote innovation, all our teams are Agile and several PoCs of new technologies or innovative ideas are launched every week.
• A competitive but flexible technical career plan
• We believe in an hybrid working model, you can work up to two days per week remote, but you are also going to enjoy the excellent work environment at our modern offices in the heart of Madrid.
• Travel discounts (of course!).
• Discounts on Medical Insurance plans.