CS Legal Associate

Tamarind Intelligence; Madrid; Híbrido; EUR 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Travel discounts

Discounts on Medical Insurance plans

Descripción de la vacante

Ryanair is seeking a Legal Associate to join its Customer Service Legal team in Madrid. You will support regulatory compliance and protect Ryanair's interests while handling EU and national passenger rights matters.

The role involves high-volume litigation, collaboration with CS Lawyers and managers, and staying current on relevant aviation and consumer protection laws. Travel may be required in this fast-paced environment.

Formación

• Law degree with ability to handle EU261 matters beneficial.
• Experience in consumer protection or aviation law advantageous.
• Ability to manage a large caseload and meet tight deadlines.
• Excellent drafting and legal writing skills.

Responsabilidades

• Manage high-volume litigation across jurisdictions where Ryanair operates.
• Collaborate with CS Lawyers, Legal Associate Managers and Supervisors to develop strategies.
• Maintain up-to-date knowledge of passenger rights and EU/national legislation.

Conocimientos

Spanish & English fluency

Independent work

Problem solving

Communication skills

Willingness to travel

Educación

Law Degree

Descripción del empleo

Company Description

Ryanair, over our 40 year history has grown to become Europe's largest airline group connecting more guests across more routes than any other European carrier. We are a fast-paced, ambitious and innovative company, offering exciting career opportunities across aviation, technology, operations and support functions. Now is a fantastic time to join as we look to grow to over 800 aircraft and 300m guests within the next 8 years.

Job Description

Ryanair are currently recruiting for a Legal Associate to join Europe's Largest Airline Group!

The purpose of this position is to support Ryanair's Customer Service Legal team and the broader company in protecting Ryanair's interests whilst complying with our obligations under EU Regulation 261/2004. The successful candidate will be hard-working, energetic, self-motivated with a natural ability for problem solving.

The Role

Ryanair's significant growth and the increase of EU261 awareness has led to higher case volume and more support and advice being sought from our Customer Service Legal team.

The successful candidate will have a strong background in commercial litigation, air passenger rights, consumer law, with an interest in aviation. They will be required to effectively manage the processing of high-volume litigation brought as a result of disruptions in all jurisdictions where Ryanair operates. They will work closely with the CS Lawyers, Legal Associate Managers, and CS Legal Supervisors in the development of strategies designed to improve success rates of our in-house CS Legal team.

The successful candidate will maintain up-to-date knowledge of passenger rights and relevant EU/national legislation.

Qualifications

• Law Degree
• Experience handling EU261-related matters would be an advantage
• Understanding of consumer protection legislation, particularly at European level
• A pro-active, can-do attitude and ability to work independently with limited supervision
• Ability to learn quickly, show initiative and cope with a large and varied caseload, whilst complying with tight legal deadlines
• A creative and proactive approach to problem-solving
• Proven ability to foster constructive and collaborative relationships with colleagues and internal/external stakeholders
• Exceptional organisation, planning, record-keeping and communication skills
• Outstanding drafting and legal writing skills, attention to detail
• Full professional proficiency in Spanish and English (written and spoken). Additional European languages would be highly-regarded
• Willingness to travel
• Ad hoc duties will be required to support the team, in an incredibly fast-paced and dynamic environment.

Additional Information

• We promote innovation, all our teams are Agile and several PoCs of new technologies or innovative ideas are launched every week.
• A competitive but flexible technical career plan
• We believe in an hybrid working model, you can work up to two days per week remote, but you are also going to enjoy the excellent work environment at our modern offices in the heart of Madrid.
• Travel discounts (of course!).
• Discounts on Medical Insurance plans.