Croatian Speaking Customer Care Jobs in Greece - Fully Paid Relocation Package

Mercier Consultancy MD; España; Presencial; EUR 12.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

Fully Paid Relocation Package

Monthly Performance Bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

And Much More..

Descripción de la vacante

A consultancy firm is seeking Croatian-speaking professionals to provide exceptional customer support in Greece. The role involves assisting customers with inquiries via phone and chat, ensuring timely resolution of issues, and collaborating with teams to enhance customer satisfaction. Candidates should be fluent in Croatian, preferably with customer service experience. A fully paid relocation package and competitive compensation are offered, along with health insurance and performance bonuses.

Formación

• Fluency in Croatian is essential; English proficiency is advantageous.
• Previous experience in customer service is preferred.
• Strong communication and interpersonal skills required.
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Familiarity with CRM software and standard computer applications.
• Willingness to relocate to Greece.

Responsabilidades

• Provide excellent customer service in Croatian via telephone and chat.
• Assist customers with inquiries related to products and services.
• Ensure timely resolution of customer issues.
• Maintain accurate records of customer interactions using CRM systems.
• Collaborate with internal teams to improve customer satisfaction and operational efficiency.
• Stay informed about company products, promotions, and policies to provide accurate information.

Conocimientos

Fluency in Croatian

English proficiency

Strong communication skills

Interpersonal skills

Ability to multitask

Familiarity with CRM software

Positive attitude

Adaptability

Herramientas

CRM software

MS Office

Descripción del empleo

Mercier Consultancy MD is pleased to offer an exciting opportunity for Croatian-speaking professionals to join our team in Greece. This position comes with a fully paid relocation package, making it easier for you to start your new career journey in a beautiful and vibrant country. As part of our team, you will provide exceptional support to Croatian-speaking customers, ensuring their needs are met with professionalism and care.

Key Responsibilities

• Provide excellent customer service in Croatian via telephone, email, and chat support channels.
• Assist customers with inquiries related to products, services, and account management.
• Ensure timely resolution of customer issues and escalates when necessary.
• Maintain accurate records of customer interactions using CRM systems.
• Collaborate with internal teams to improve customer satisfaction and operational efficiency.
• Stay informed about company products, promotions, and policies to provide accurate information.

Requirements

• Fluency in Croatian (both written and spoken) is essential; English proficiency is advantageous.
• Previous experience in customer service or similar roles is preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Familiarity with CRM software and standard computer applications.
• Positive attitude, adaptability, and willingness to relocate to Greece.
• Commitment to delivering excellent customer experience.

Benefits

• Competitive Monthly.
• Fully Paid Relocation Package.
• Monthly Performance Bonus.
• Fully Paid Training.
• Health Insurance.
• 2 Extra Salaries Per Year.
• And Much More..