Contract Administrator fluent in English - PageGroup SSC

Page Personnel ETT; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading recruitment firm is seeking to recruit a team member in Barcelona to manage HR Operations for temporary workers. Responsibilities include assisting in the vetting process, liaising with candidates and internal stakeholders to ensure compliance, and providing excellent customer support. Candidates should be fluent in English and possess strong organizational and communication skills. This position offers a dynamic work environment with opportunities for personal growth.

Formación

• Fluency in English is a must and one other EU language.
• Excellent attention to detail and accuracy.
• Excellent customer-focus and communication skills.

Responsabilidades

• Assist in the Pre-Employment screening and vetting process.
• Liaise with candidates to ensure timely document completion.
• Contact Candidates to collect information for contracts.

Conocimientos

Fluency in English

Excellent attention to detail

Excellent customer-focus

Excellent communication skills

Excellent organizational skills

Proficiency in Excel

Descripción del empleo

Overview

The role is part of a new team being created and growing in our Barcelona Shared Service Centre. This team will oversee a range of Staff/HR Operations for our Temporary workers business across Europe. The Middle Office team has both a Customer Service as transactional component ensuring that our temp contractors & freelancers (hereafter: Candidates) that we place at our customers get excellent support during their assignment.

From creation of contracts for the Candidates, through their onboarding, support on time-sheeting, payslips and invoicing to clients, the Middle Office will be a central place of contact for Candidates, Clients and our Sales teams.

Key Responsibilities

• Assist internal stakeholders in Pre-Employment screening and vetting process for candidates.
• Ensuring PageGroup comply with all their legal and contractual screening obligations for our clients.
• To liaise with candidates to ensure all relevant forms and documents are completed and sighted in a timely, efficient manner.
• To liaise with PageGroup consultants to keep them updated with compliance progress.
• To liaise with client RPOs/support teams to keep them updated with compliance progress and submit documents once the process is complete.
• Generate reporting for business needs.

Customer‑service related tasks

• Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion.
• Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data‑flows between Front, Back and Middle Office.
• Candidate onboarding to explain Timesheeting portals and payslip information.
• Answering Candidate questions.
• Attending to Client queries.

Qualifications & Skills

• Fluency in English is a must, as well as one other EU language.
• Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent.
• Excellent customer-focus & communication skills (written & verbal).
• Excellent organizational skills and ability to work under pressure & manage deadlines?
• Ideally good with Excel.
• Ability to work independently, take initiatives, continuous improvement mindset and eagerness to learn.