Consultant Service Support

Ntt Data Europe & Latam; Barcelona; Presencial; EUR 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development plan

Certifications

International projects

Collaborative culture

Descripción de la vacante

NTT DATA is seeking an early-career Consultant (1-3 years) to join our Cybersecurity team, specializing in Identity & Access Management (IAM). You will participate in national and international cybersecurity projects, supporting IAM implementations, maintenance, and governance, with a focus on career growth in cyber and IAM.

The role offers collaboration with experienced professionals, opportunities for certifications, and exposure to international projects within a dynamic, innovation-driven

Formación

• Degree in Computer Science, Telecommunications Engineering, or related field.
• Hands-on IAM administration experience (Cloud and/or On-prem).
• Knowledge of IAM and/or PAM and security best practices.
• Knowledge of incident and change management (ITSM, ServiceNow).
• Ability to work in an agile environment.
• Professional English (B2+ level).
• Availability for off-hours support only for critical incidents.
• European nationality and residence within Europe.
• Nice to Have: Windows Server, Active Directory, and networks.

Responsabilidades

• Apply cybersecurity good practices and administer IAM platforms and environments.
• Provide support for incidents and service requests according to the agreed service catalog.
• Perform upgrades, patches, and health checks of CyberArk components.
• Handle critical incidents (possible on-call) and ensure proper response times.
• Document technical and functional activities.
• Collaborate closely with the client to ensure quality, effective communication, and SLA compliance.

Conocimientos

IAM administration

Incident management

English (B2+)

On-call support

Educación

Degree in Computer Science or Telecommunications Engineering

Herramientas

ServiceNow

Descripción del empleo

At NTT DATA we are looking for a motivated and enthusiastic, early stage of their career (1-3 years of exp), Consultant to join our Cybersecurity team, focused on the Identity & Access Management (IAM) area.

You will participate in relevant national and international cybersecurity projects, supporting the implementation, maintenance, and improvement of identity and access management solutions. This role is ideal for someone with a strong interest in cybersecurity who wants to develop a solid career in cyber, IAM and access governance.

Key Responsibilities:

• Apply cybersecurity good practices and administer IAM platforms and environments.
• Provide support for incidents and service requests according to the agreed service catalog.
• Perform upgrades, patches, and health checks of CyberArk components.
• Handle critical incidents (possible on-call) and ensure proper response times.
• Document technical and functional activities.
• Collaborate closely with the client to ensure quality, effective communication, and SLA compliance.

Requirements:

• Degree in Computer Science, Telecommunications Engineering, or related fields.
• Hands-on experience in IAM administration (Cloud and/or On-prem).
• Knowledge of IAM and/or PAM and security best practices.
• Knowledge of incident and change management (ITSM, preferably ServiceNow).
• Ability to work in an agile environment.
• Professional English (B2+ level or above).
• Availability for off-hours support only for critical incidents.
• European nationality and residence within Europe.
• Nice to Have:
• Knowledge of Windows Server, Active Directory, and networks (even if not directly in scope).
• Previous experience in projects within the public or regulated sector.

What We Offer:

• Be part of an international and local team specialized in cybersecurity and IAM.
• Professional development plan and access to certifications.
• Participation in international projects and collaboration with experienced cybersecurity professionals.
• A dynamic, collaborative environment with a focus on innovation.