Community Program Manager

Gartner; Barcelona; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Gartner is seeking a Community Program Manager to lead C-level executive communities, drive engagement, and design impactful programs. The role emphasizes stakeholder relationships, data-driven decision making, and cross-functional collaboration with marketing and content teams.

The position involves coordinating in-person and virtual programs, traveling approximately four times per year to host events and speak publicly.

Formación

• Bachelor’s degree preferred.
• 3–5 years in client success or sales.
• Experience in B2B environments is highly preferred.

Responsabilidades

• Execute on C-level community best practices to recruit, engage, and retain C-level executives.
• Foster strong relationships with member executives and ensure active participation.
• Facilitate peer-to-peer interactions and knowledge sharing among members.
• Collaborate with internal teams to execute community programs seamlessly.
• Manage client-facing aspects of in-person and virtual programs and communicate with members and sponsors.
• Travel to in-person programs about 4 times per year as host or MC, including some public speaking.
• Serve as primary contact for community members and provide exceptional support.
• Partner with content to design high-impact programs aligned with member interests.
• Collaborate with marketing to drive community growth and member acquisition.
• Utilize data analytics to track engagement, program success, and satisfaction.

Conocimientos

C-level engagement

Event management

Stakeholder management

Program development

Data analysis

Educación

Bachelor’s degree

Descripción del empleo

The Community Program Manager is responsible for managing and enhancing our C-level executive communities. This role requires a strategic thinker with a deep understanding of executive-level engagement and community management. The ideal candidate will possess exceptional project management skills, a strong ability to foster relationships, and a passion for creating impactful experiences for our members.

Requirements

• Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executives.

• Foster strong relationships with community member executives, understanding their needs and priorities and ensuring their active participation.

• Facilitate peer-to-peer interactions and knowledge sharing among community members.

Program Development and Execution

• Collaborate with internal teams to ensure seamless execution of community programs.

• Be responsible for all client-facing aspects of in-person and virtual programs, including communicating with C-level executive members and sponsors.

• Travel to in-person programs an average of 4 times a year, serving as host or MC for in-person programs, which does include some public speaking in front of a live audience.

Stakeholder Management

• Act as the primary point of contact for community members, addressing inquiries and providing exceptional support.

• Partner with content to design high-impact programs that align with the interests and needs of the C-level community.

• Collaborate closely with marketing to drive community growth and member acquisition

Data Analysis and Reporting

• Utilize data analytics to track community engagement, program success, and member satisfaction.

• Leverage data to identify trends, opportunities, and areas for improvement and prioritization.

Education

Bachelor’s degree preferred if possible

Experience

1. Minimum 3 to 5 years of client success or sales experience required;

2. Business-to-business experience is highly preferred;

3. Proven experience building excellent client relationships and offering value-added, insightful, and strategic insight into their business.”

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.