Club Manager: Elevate Member Experience & Operations

Baseline Fitness; Vega del Codorno; Presencial; EUR 30.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Descripción de la vacante

Planet Fitness - PF Baseline Fitness in Vega del Codorno, Spain, seeks a Club Manager to oversee gym operations and drive a positive member experience while ensuring financial success. You will recruit, hire, train, schedule and supervise staff, lead front desk activities, and maintain brand standards.

The role emphasizes customer service excellence, staff coaching, and adherence to policies. You’ll manage onboarding, marketing promotions, and inventory to keep the club open and productive.

Formación

• Minimum 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.

Responsabilidades

• Recruit, hire, train, schedule and supervise team members.
• Provide outstanding member service and ensure positive customer experiences.
• Oversee front desk tasks, tours, and member inquiries.
• Support for team members and club members.
• Maintain a positive club image and brand standards.
• Coach and counsel performance to meet company standards.
• Ensure opening/closing of gym and adherence to hours.
• Train staff on marketing promotions and onboarding in Paycom.
• Ensure staffing levels during all hours of operation.
• Order supplies and manage inventory.

Conocimientos

Team leadership

Customer service

Scheduling

Training

Operations oversight

Staff coaching

Problem solving

Inventory management

Descripción del empleo

Planet Fitness - PF Baseline Fitness in Vega del Codorno, Spain, seeks a Club Manager to oversee gym operations and drive a positive member experience while ensuring financial success. You will recruit, hire, train, schedule and supervise staff, lead front desk activities, and maintain brand standards.

The role emphasizes customer service excellence, staff coaching, and adherence to policies. You’ll manage onboarding, marketing promotions, and inventory to keep the club open and productive.