Client Operations Lead

OCX; Madrid; Hybrid; EUR 42,000 - 64,000; Part time

Benefits offered by this job

Temporary contract

Competitive salary, negotiable

23 vacation days + 2 long weekends

Birthday off

Hybrid model

Exposure to multinational projects

Job summary

OCX is seeking a Client Operations Lead to support automation workflows in Madrid and Barcelona. You will work with senior team members to maintain efficient processes and guide colleagues in using new automation tools, ensuring quality across print, digital, and video projects.

The role emphasizes organization, a strong interest in automation technology, and the ability to thrive in a fast-paced, innovative environment.

Qualifications

• 3-5 years of experience in publicity or media operations.
• Familiar with media workflows across digital and print.
• Knowledge of automation tools and Adobe Suite.
• Excellent English communication and collaboration skills.

Responsibilities

• Coordinate daily studio tasks related to automated workflows across video, digital, and print projects.
• Assist in adopting automation tools and best practices.
• Identify workflow inefficiencies and suggest improvements.
• Provide technical support for automation systems.
• Foster cross-department collaboration for project execution.
• Stay updated with new automation solutions and implement in studio.

Skills

Media operations

Automation tools

Excel

Adobe Suite

English fluency

Cross-functional teamwork

Organizational skills

Problem solving

Tools

Excel

Adobe Creative Suite

Job description

WHO WE ARE

To achieve success in the world of global adaptation and production, you need more than just clear processes and smart technology, you need true craftsmen and women – people who care deeply about their clients’ brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brand’s story remains impactful as it travels around the world.

Job Description

WHO WE ARE

To achieve success in the world of global adaptation and production, you need more than just clear processes and smart technology, you need true craftsmen and women – people who care deeply about their clients’ brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brand’s story remains impactful as it travels around the world.

At OCX, we’ve been fortunate enough to assemble a team of the industry’s best craftspeople, each with a rich and robust background in advertising, adaptation and production.

OCX currently employs over 1000 full-time employees operating in 25 markets with specialty in global broadcast/video production, print production, digital production and global translation.

YOUR ROLE

As the Client Operations Lead, you will support the day-to-day activities of the automation solutions within the production studios in Madrid and Barcelona. Working closely with senior team members, you will assist in maintaining efficient workflow processes, support technical updates, and provide guidance to colleagues on the use of new automation tools and technologies. You will also be responsible for monitoring production outputs and ensuring quality consistency across print, digital, and video projects.

This role is ideal for someone who is highly organized, has a keen interest in automation technology, and is eager to learn and grow in a fast-paced, innovative environment.

Your Responsibilities

• Assist the Content Operations Manager in coordinating daily studio tasks related to automated workflows across video, digital, and print projects.
• Support team members in adapting to and utilizing automation tools and technologies, ensuring best practice adherence.
• Help identify workflow inefficiencies and suggest improvements in collaboration with senior team members.
• Provide technical support and assist with troubleshooting issues related to automation systems.
• Foster positive relationships with colleagues in various departments to ensure smooth communication and project execution.
• Stay up to date with technological advancements and help implement new solutions within the studio environment.

Required Skills

• 3-5 years of experience in a publicity or media operations environment, ideally within an agency, production studio, or marketing consultancy.
• Familiarity with media operations workflows, including digital and print production, and understanding how publicity campaigns are executed across various channels.
• Knowledge of automation tools, Excel, and Adobe Suite.
• Strong organizational skills with an operational mindset, ensuring smooth execution of workflows and processes.
• Experience working with cross-functional teams to meet operational and creative goals.
• Proactive and results-driven attitude with a passion for efficiency and continuous improvement.
• Excellent communication skills in English.
• A collaborative team player, eager to learn and contribute to a fast-paced production environment.

What We Offer

• Temporary contract
• Competitive salary, negotiable according to experience.
• 23 working days of vacation (+ 2 long weekends of your choice).
• Your birthday off!
• Incorporation in a multinational company with high professional, economic and financial solvency that leads new, innovative and large-scale projects
• #Hybrid model