Client Delivery Manager

Orion Health group; Madrid; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

Orion Health group in Madrid is seeking a Client Delivery Manager to own project delivery and account leadership for international clients, with an initial focus on France. This is a senior role within the Delivery Hub, requiring a strategic mindset and a proven track record of delivering complex engagements.

You will lead cross-functional teams, ensure timely, high-quality outcomes, and foster strong client relationships while collaborating with the Delivery Hub.

Formación

• 7+ years in project delivery, consulting, or account management.
• Experience in complex, multi-stakeholder environments.
• Fluency in French and English required; Spanish is a plus.
• Healthcare IT experience with international clients is preferred.
• Knowledge of Agile, Waterfall, or hybrid methodologies.

Responsabilidades

• Lead project delivery from start to finish, on time, within scope and budget.
• Manage planning, resources and risk using Orion Health tools.
• Ensure delivery docs are up to date and audit-ready.
• Serve as main contact for French clients and align goals with client priorities.
• Proactively identify growth and service optimization opportunities.
• Guide multi-disciplinary teams and foster a collaborative culture.
• Understand high-level architecture and support technical discussions.

Conocimientos

Fluent French

Fluent English

Project delivery

Stakeholder management

Educación

Bachelor's degree

PMP/PRINCE2 preferred

Descripción del empleo

Client Delivery Manager – (Madrid, Fluent French Required)

Location: Madrid, Spain
Department: Professional Services Group (PSG)
Languages: Must be Fluent in French & English required

Join Orion Health and shape the future of healthcare technology on a global scale. We’re looking for a talented and driven Client Delivery Manager to join our Delivery Hub team in Madrid. If you're a natural leader with a passion for project excellence, fluent in French, and thrive in international environments—this is your chance to make a real impact.

About the Role

The Client Delivery Manager is a pivotal part of Orion Health’s Professional Services Group, embedded in the Delivery Hub. You'll take ownership of project delivery and account leadership across international clients, with an initial focus on France. Your mission: drive timely, high-quality outcomes, foster strong client relationships, and lead cross-functional teams to success.

This is a strategic role that blends project management, client engagement, and operational leadership—ideal for someone with proven international experience, a consultative mindset, and excellent organizational skills.

What You’ll Do

Project & Delivery Management

• Lead project execution from start to finish on time, within scope and budget.
• Manage planning, resource allocation, and risk mitigation using Orion Health tools and frameworks.
• Ensure delivery documentation is consistently up to date and audit-ready.

Client Relationship & Account Oversight

• Serve as the main point of contact for delivery-related activities with French clients.
• Align project goals with client priorities and ensure satisfaction across all touchpoints.
• Proactively identify opportunities for growth and service optimization.

Team Leadership & Coordination

• Guide multi-disciplinary teams including consultants, analysts, developers, and partners.
• Foster a collaborative, supportive culture and elevate issues with tact and clarity.
• Champion best practices across regions and delivery teams.

Technical Awareness (Non-Hands-On)

• Understand high-level architecture and support technical conversations with stakeholders.
• Work closely with technical leads to ensure design alignment and implementation consistency.

What We’re Looking For

Experience & Skills

• 7+ years in project delivery, consulting, or account management.
• Proven experience in complex, multi-stakeholder environments.
• Fluency in French and English is essential; Spanish is a plus.
• Prior work with international clients, ideally in healthcare IT.
• Strong understanding of Agile, Waterfall, or hybrid methodologies.
• Technically conversant in SaaS and integration-based deployments.

Qualifications

• Bachelor’s degree in Business, Engineering, Healthcare, or related field.
• PMP, PRINCE2, or equivalent certification preferred.

Behavioural Attributes

• Strong leadership, interpersonal, and coaching capabilities.
• Excellent multitasking and structured problem-solving abilities.
• Proactive, quality-driven mindset with a focus on delivery excellence.

Why Join Orion Health?

• Work in a Center of Excellence driving global delivery innovation.
• Thrive in a growth-oriented role with strategic influence and visibility.
• Stay ahead with ongoing training, compliance certifications, and career development.

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