CIAM Technical Business Analyst: Drive Secure Identity

Roche; Madrid; Presencial; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

Roche in Madrid is seeking a Technical Business Analyst to support CIAM services, acting as a bridge between business stakeholders and technical teams to translate needs into clear requirements and scalable solutions.

You will collaborate with architects, engineers, and product teams, manage requirements across the delivery lifecycle, ensure compliance with GDPR, and contribute to continuous improvement of customer identity processes within a complex enterprise environment.

Formación

• Bachelor's degree or equivalent practical experience in a related field.
• Proven experience as a Business Analyst, Technical Business Analyst, Product Analyst, or similar role.
• Experience in Identity & Access Management, Customer Identity, digital platforms, or customer-facing systems.
• Experience in enterprise delivery environments with multiple stakeholders.

Responsabilidades

• Gather, analyze, and document business requirements related to customer identity, registration, authentication, consent, profile management, and access journeys.
• Translate business needs into functional and technical requirements, user stories, process flows, and acceptance criteria.
• Challenge and refine requirements to ensure clarity, feasibility, and business value.
• Support prioritization of demand, backlog items, and roadmap initiatives.

Conocimientos

CIAM domain expertise

Business analysis

Stakeholder management

Requirement elicitation

Communication skills

Educación

Bachelor's degree in Business, Information Technology, Computer Science, or a related field

Herramientas

Jira

Confluence

Visio

Miro

SAP CDC

Descripción del empleo

Roche in Madrid is seeking a Technical Business Analyst to support CIAM services, acting as a bridge between business stakeholders and technical teams to translate needs into clear requirements and scalable solutions.

You will collaborate with architects, engineers, and product teams, manage requirements across the delivery lifecycle, ensure compliance with GDPR, and contribute to continuous improvement of customer identity processes within a complex enterprise environment.